Vivian Ruan
Wylie,TX
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Dedicated and meticulous office manager with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and achieving project goals. Flexible and focused team player with unique skillset to streamline operations from within.
Overview
4
4
years of professional experience
Work History
Administrative Manager
Marine Corps
Beaufort, SC
10.2023 - Current
- Managed busy calendar for executive team, planning and preparing meetings and communications.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
- Created and revised systems and procedures by analyzing operating practices, recordkeeping systems and forms control.
- Established work procedures or schedules to organize daily work of administrative staff.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
- Coordinated and conducted classes to teach procedures to new staff members.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
Administrative Clerk
Marine Corps
BEAUFORT, SC
10.2022 - 10.2023
- Maintained records and personnel files to drive administration and office support.
- Answered inquiries from customers regarding services or products offered by the company.
- Provided administrative support to the executive team.
- Processed employee payrolls according to established guidelines.
- Maintained accurate records of financial transactions using accounting software programs.
- Resolved customer complaints in a timely manner.
- Prepared and processed documents such as invoices, reports, memos and correspondence.
- Provided assistance to other departments when needed.
Packing, Shipping, and Receiving Assembler
Print Appeal
Plano, TX
06.2021 - 12.2021
- Unloaded trucks using pallet jacks, dollies and hand carts.
- Provided assistance with loading and unloading trailers as needed.
- Assembled shipping containers with packing materials and products according to customer specifications.
- Organized warehouse inventory by item, type, size or product code.
- Completed necessary paperwork for tracking shipments throughout the delivery process.
- Maintained inventory of shipping materials and supplies.
- Prepared packages for shipping and determined most economical shipping methods.
- Packed, sealed or affixed postage to prepare materials for shipping.
Insurance Verification Specialist
HEAL360
Frisco, TX
03.2021 - 05.2021
- Reviewed medical records to ensure accuracy of required information needed for pre-authorization requests.
- Responded promptly to customer inquiries regarding their benefits and eligibility status.
- Assisted in resolving claim issues related to billing and reimbursement inquiries.
- Provided timely follow up with payers regarding payment status of claims.
- Participated in training sessions on new software programs used for verification purposes.
- Evaluated policies and procedures related to Insurance Verification activities.
- Updated patient and insurance data and input changes into company computer system.
- Completed relevant insurance and other claim forms.
- Collaborated with medical scientists to prepare reports, articles or conference presentations.
Education
High School Diploma -
Legacy Preparatory Charter Academy
Plano, TX06-2020
Skills
- Strategic planning
- Organizational leadership
- Team collaboration
- Records management
- Data retrieval systems
- Employee onboarding
- Quality standards
- Training and coaching
Languages
English
Professional
Spanish
Professional
Timeline
Administrative Manager
Marine Corps
10.2023 - Current
Administrative Clerk
Marine Corps
10.2022 - 10.2023
Packing, Shipping, and Receiving Assembler
Print Appeal
06.2021 - 12.2021
Insurance Verification Specialist
HEAL360
03.2021 - 05.2021
High School Diploma -
Legacy Preparatory Charter Academy
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