Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Vivian Salazar

Oak Park,IL

Summary

Hardworking employee with customer service, multitasking and time management abilities. With over 15+ years in Customer Service experience, devoted to giving every customer a positive and memorable experience.

Overview

12
12
years of professional experience

Work History

Insurance Agent

Allstate Corp
Oak Park, IL
11.2023 - Current
  • Assessed customer risk levels and recommended appropriate coverage options
  • Provided customers with information regarding plan features, pricing, and availability
  • Educated customers on the importance of maintaining adequate insurance coverage
  • Resolved customer complaints in a timely manner to maintain high satisfaction levels

Bartender

Hopsmith Tavern
Chicago, IL
08.2023 - 11.2023
  • Prepped bar garnishes and stocked bar daily
  • Greeted all guests in an upbeat manner
  • Opened the bar and dining area
  • Closed the bar based off step by step check list
  • Bartend on weekdays and weekend nights to experience different traffic volume
  • Created Seasonal specialty drinks
  • Served food and drinks in a timely manner
  • Drove business through social media and gained regular clientele

Internet Sales Manager

Leader Auto Group
Lincoln Park, IL
08.2014 - 05.2023
  • Created Team- Building activities and maintained a positive atmosphere
  • Provide solutions to conflicts
  • Delivered and trained high quality customer service
  • Followed up with future and previous customers
  • Set goals and reviewed results on a weekly basis with a team of 20+.

Bartender

La Aduana Sports Bar
Berwyn, IL
02.2019 - 03.2020
  • Worked in a medium volume setting while serving drinks in a timely manner
  • Maintained bar sanitation
  • Provided excellent hospitality to customers
  • Prepped garnishes
  • Cash management.

Hostess/Server

Hooters
Melrose Park, IL
09.2012 - 11.2013
  • Greeted and seated guest in expected order
  • Checked on customers regularly
  • Clean, organized and stocked work station
  • Completed other duties as directed

Education

General Education -

TRITON COLLEGE
01.2017

Dental Assistant Diploma -

EVEREST COLLEGE
01.2015

Business Management -

WESTERN GOVERNS UNIVERSITY

Skills

  • Illinois BASSET Seller/Server Certified
  • CPR Certified
  • Experienced in Microsoft Word, Excel, PowerPoint, and Microsoft Office

References

References Upon Request

Timeline

Insurance Agent

Allstate Corp
11.2023 - Current

Bartender

Hopsmith Tavern
08.2023 - 11.2023

Bartender

La Aduana Sports Bar
02.2019 - 03.2020

Internet Sales Manager

Leader Auto Group
08.2014 - 05.2023

Hostess/Server

Hooters
09.2012 - 11.2013

General Education -

TRITON COLLEGE

Dental Assistant Diploma -

EVEREST COLLEGE

Business Management -

WESTERN GOVERNS UNIVERSITY

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Vivian Salazar