Summary
Overview
Work History
Education
Skills
Timeline
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Vivian Sanchez

Summary

Adaptable, open-minded, and have over 4 years of experience. Committed to providing first -class customer service as an Assistant Manager to deepen relationships with consumers and engage them in the products and services offered.  Expert in personal loans, deposits, consolidation loans and financial planning. Enthusiastic, results-driven leader with extensive success collaborating with subject matter experts to develop and execute creative solutions.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Regional finance
San Antonio
05.2014
  • Subject matter in RMC personal loan product offering; uses knowledge to present loan solutions to current and potential customers that help them achieve their financial goals.
  • Assist in developing marketing strategies to increase branch's loan portfolio and enhance profitability.
  • Establish and build customer relationships through delivering exceptional service.
  • Utilize RMC account management practices to assist delinquent customers.
  • Transport money and deposits to and from bank.
  • Communicate, and track  daily/weekly goals.
  • Report, manage, and maintain branch standards on all aspects of delinquency.
  • Process mail as needed.
  • Sign checks for loans.
  • Close loans as directed by manager.
  • Process loan product applications.
  • Work with manager to ensure proper open and close procedures completed daily for branch.
  • Other duties as assigned by leadership.

    • Manager

    American Home Express Furniture
    San Antonio
    05.2014 - 04.2014
  • Developed and maintained business relationships with customers, manufacturer sales reps, customer service agents, and freight.
  • Assisted in recruitment of all sales professionals.
  • Provided training to selling team and maximized results.
  • Managed all performance issues with time frame.
  • Examined merchandise to ensure that it was correctly priced and displayed. Reviewed inventory and sales records daily. Conferred with owner to develop methods and procedures to increase sales and business.
  • Ordered all sold goods and maintained total inventory of products in showroom and warehouse.
  • Signer of bank and made all bank deposits.

    • Customer Service Representative

    Men's Warehouse
    San Antonio
    02.2011 - 04.2012
  • Retail Sales Associate, also called cashiers or sales workers, provide service to customers by assisting them in finding products.
  • Retail Stock Associate orders, unloads and sets up store products and maintains how much merchandise is available on -hand for large or small retail stores.
  • Retail Sales associates essentially deliver customer service to retail store patrons, completing such tasks as describing products, ringing up transactions and handling customer inquires.

    • Education

    Homer Hanna High School
    2003

    Makeup

    Glam Lab Makeup Studios
    2016

    Skills

    I am Bilingual I speak fluent 

    English and Spanish

    Timeline

    Assistant Manager

    Regional finance
    05.2014

    Manager

    American Home Express Furniture
    05.2014 - 04.2014

    Customer Service Representative

    Men's Warehouse
    02.2011 - 04.2012

    Homer Hanna High School

    Makeup

    Glam Lab Makeup Studios

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    Vivian Sanchez