Vivian Vahlsing
Catonsville,Maryland
Summary
Organized and dependable candidate capable of multi-tasking and problem-solving with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Salon Receptionist
The Beauty Bar 402
06.2023 - Current
- Maximized stylist productivity by coordinating schedules, managing appointment cancellations, and ensuring optimal utilization of resources.
- Handled sensitive client information discreetly while adhering to privacy regulations and company policies.
- Managed high call volume, ensuring smooth communication between clients and salon staff.
- Confirmed appointments, communicated with clients, and updated client records.
- Collaborated effectively with team members to ensure seamless coordination of client appointments and overall salon operations.
Server
Matthew's 1600
11.2021 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
Host
Matthew's 1600
05.2021 - 10.2022
- Contributed to nightly success at the restaurant through quick problem-solving and effective communication with coworkers and management.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Took reservations and to-go orders by phone, answered customer questions, and maintained knowledge of the menu, specials, and business hours in order to best assist customers.
Salon Assistant
The Beauty Bar 402
06.2023 - Current
- Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
- Offered exceptional service and support to walk-in and scheduled customers.
- Provided assistance to stylists when needed.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Assisted stylists in achieving desired results for clients by assisting with shampooing.
Education
No Degree - English Literature
Towson University
Baltimore, MD01-2026
High School Diploma -
Catonsville High School
Catonsville, MD06-2022
Skills
- Exceptional customer service
- Menu Memorization
- Strong Work Ethic
- Team player mentality
Timeline
Salon Receptionist
The Beauty Bar 402
06.2023 - Current
Salon Assistant
The Beauty Bar 402
06.2023 - Current
Server
Matthew's 1600
11.2021 - 10.2022
Host
Matthew's 1600
05.2021 - 10.2022
No Degree - English Literature
Towson University
High School Diploma -
Catonsville High School
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