Vivian Vahlsing
Catonsville,Maryland
Summary
Organized and dependable candidate capable of multi-tasking and problem-solving with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Salon Receptionist
The Beauty Bar 402
Catonsville, MD
06.2023 - Current
- Maximized stylist productivity by coordinating schedules, managing appointment cancellations, and ensuring optimal utilization of resources.
- Handled sensitive client information discreetly while adhering to privacy regulations and company policies.
- Managed high call volume, ensuring smooth communication between clients and salon staff.
- Confirmed appointments, communicated with clients, and updated client records.
- Collaborated effectively with team members to ensure seamless coordination of client appointments and overall salon operations.
Server
Matthew's 1600
Catonsville, MD
11.2021 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
Host
Matthew's 1600
Catonsville, MD
05.2021 - 10.2022
- Contributed to nightly success at the restaurant through quick problem-solving and effective communication with coworkers and management.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Took reservations and to-go orders by phone, answered customer questions, and maintained knowledge of the menu, specials, and business hours in order to best assist customers.
Salon Assistant
The Beauty Bar 402
Catonsville, MD
06.2023 - Current
- Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
- Offered exceptional service and support to walk-in and scheduled customers.
- Provided assistance to stylists when needed.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Assisted stylists in achieving desired results for clients by assisting with shampooing.
Education
No Degree - English Literature
Towson University
Baltimore, MD01-2026
High School Diploma -
Catonsville High School
Catonsville, MD06-2022
Skills
- Exceptional customer service
- Menu Memorization
- Strong Work Ethic
- Team player mentality
Timeline
Salon Receptionist
The Beauty Bar 402
06.2023 - Current
Salon Assistant
The Beauty Bar 402
06.2023 - Current
Server
Matthew's 1600
11.2021 - 10.2022
Host
Matthew's 1600
05.2021 - 10.2022
No Degree - English Literature
Towson University
High School Diploma -
Catonsville High School