Vivian Zuniga
La Puente,CA
Summary
Deli and Bakery Associate preparing and packaging 25–50 items per shift while maintaining food safety and sanitation standards through 6–10 checks per shift. Assists customers with product selection and fills 11–20 custom orders per week, balancing friendly service with accurate, efficient fulfillment. Brings retail and food service experience from cashiering, customer support, and team-based store operations.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Merchandise Associate
Lowes Home Improvement Stores
San Dimas, CA
06.2026 - Current
- Assisted customers in locating merchandise and provided product information to enhance shopping experience.
- Organized merchandise displays to drive sales and improve visual appeal of store layout.
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Monitored shelf life of products, ensuring timely rotation and adherence to quality standards.
- Collaborated with team members to streamline restocking processes, improving overall efficiency.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Greeted, serviced, and thanked all customers.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Deli and Bakery Associate
Walmart
01.2023 - 05.2026
- Prepared and packaged baked goods and deli items to ensure freshness and quality for customers
- Ensured compliance with food safety and sanitation guidelines to maintain a safe shopping environment
- Assisted customers with product selections and custom orders to enhance their shopping experience
- Trained new associates on bakery operations and safety protocols.
- Managed inventory levels to ensure product availability and freshness.
- Assisted in preparation of baked goods following standardized recipes.
- Monitored equipment performance and reported maintenance needs promptly.
- Implemented process improvements to enhance product quality and efficiency.
- Ensured compliance with health and safety regulations in daily operations.
- Provided exceptional customer service, addressing inquiries regarding bakery products effectively.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Improved bakery efficiency through effective time management and prioritization of tasks.
Merchandising Execution Team Coach & Safety Captain
Home Depot
01.2021 - 01.2023
- Led team in executing merchandising strategies, enhancing product presentation and customer engagement across multiple departments
- Coordinated resets, planograms, and promotional setups
- Trained and supervised associates to ensure adherence to company and safety standards, fostering a compliant and efficient work environment
- Coordinated resets, planograms, and promotional setups to optimize store layout and drive sales during key promotional periods
- Served as Safety Captain, promoting and enforcing safety protocols and procedures
- Conducted regular safety audits and team meetings to ensure a safe work environment
Cashier / Customer Service Associate
Walmart
01.2016 - 01.2021
- Processed transactions efficiently, ensuring customer satisfaction
- Assisted customers in locating products and answering inquiries promptly.
- Managed cash register operations, ensuring accurate cash handling and balancing at shifts' end.
- Trained new employees on checkout procedures and customer service best practices.
- Greeted customers entering store and responded promptly to customer needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Assisted customers with returns and inquiries, enhancing shopping experience
- Managed high-volume shifts, delivering consistent friendly service
- Processed customer transactions efficiently using point-of-sale systems.
Education
High School Diploma -
Schurr High School
Montebello, CASkills
Customer service
Cash handling
Inventory management
Food safety & sanitation
Merchandising
POS systems
Cash drawer reconciliation
Opening and closing procedures
Loss prevention
Retail reporting
Sales floor recovery
Vendor coordination
Product rotation
Team supervision
Associate training
Shift coordination
Schedule management
Performance coaching
Department supervision
Conflict resolution
Certification
California Food Handlers Card
Timeline
Merchandise Associate
Lowes Home Improvement Stores
06.2026 - Current
Deli and Bakery Associate
Walmart
01.2023 - 05.2026
Merchandising Execution Team Coach & Safety Captain
Home Depot
01.2021 - 01.2023
Cashier / Customer Service Associate
Walmart
01.2016 - 01.2021
High School Diploma -
Schurr High School