Viviana Enriquez-Fisher

• Automated chargeback deduction management system implementation.

• Assisted in development of cloud-based automation software to enhance invoice processing efficiency.

• Mentor staff members in best practices for accounts payable processing.

• Serve as primary point of contact for all vendor inquiries.

• Prepare metric reporting for business leaders.

• Analyze vendor payables discrepancies to rectify variances.

• Effectively managed and resolved escalated vendor disputes, payment discrepancies, and delays, ensuring prompt resolution and maintaining positive supplier relationships.

• Implemented Excel functions to assist the team in reconciling vendor statements efficiently.

• Enhanced debt recovery rates through implementation of efficient collection strategies and methodologies.

• Mitigated financial discrepancies by auditing and reconciling account variances.

• Successfully managed high-stress situations while maintaining professionalism and resolving disputes or conflicts.

• Consistently achieved and maintained an exceptional accuracy rate of 99.9% throughout the Quality Assurance process, demonstrating exemplary performance and setting a high standard for new employees within the organization.