Viviana Garcia
Chico,California
Summary
Pursuing a role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
Work History
Shift Manager
Del Taco
Chico, CA
09.2021 - 02.2026
- Supervised daily operations to ensure compliance with quality and safety standards
- Trained and mentored team members on efficient food preparation techniques
- Handled cash, counted drawers & deposits
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards
- Excelled in every store position and regularly backed up front-line staff
Cashier
Taco Bell
North Hollywood, CA
06.2018 - 07.2018
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed cash drawer, ensuring balanced transactions and adherence to cash handling procedures.
- Maintained cleanliness and organization of work areas to enhance overall guest experience.
Cashier
R.R. Boutique
05.2018 - 05.2018
- Collaborated with team to optimize workflow during peak hours, improving service speed.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted in inventory management, tracking stock levels to prevent shortages or overages.
- Greeted customers entering store and responded promptly to customer needs.
Education
No Degree - Public Science
Butte College
Oroville, CA03-2030
Diploma - undefined
Chico High School
06-2022
Skills
- Cash handling & register management
- Bilingual communication (verbal & written)
- Shift management & supervision
- Opening & closing procedures
- Fast-paced work environment adaptability
- Time management & prioritization
- Training
- Conflict resolution
- Decision-making under pressure
- Inventory tracking & restocking
- Safety & compliance awareness
- Multitasking
- Customer service
- Reliability & punctuality
- Strong work ethic
- Adaptability
- Positive attitude
- Customer service focus
LANGUAGES
Fluent English
Fluent Spanish
Timeline
Shift Manager
Del Taco
09.2021 - 02.2026
Cashier
Taco Bell
06.2018 - 07.2018
Cashier
R.R. Boutique
05.2018 - 05.2018
Diploma - undefined
Chico High School
No Degree - Public Science
Butte College