Viviana Gaviria
Maspeth,NY
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
5
5
years of professional experience
Work History
Bartender
Beer Authority Nyc
Manhattan, NY
01.2024 - Current
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Collected and organized daily till totals and tips.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Planned and coordinated special events to boost customer numbers and profits.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Upsold customers from shelf to premium brands to help boost sales.
Bartender-Server
Tequila Sunrise
Long Island City, NY
10.2019 - 01.2024
- Greeted customers and provided excellent customer service.
- Assisted in setting up the bar for service shift.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Performed opening and closing duties including restocking supplies.
- Resolved customer complaints in a professional manner.
- Developed good working relationships with fellow employees through effective communication.
- Processed payments accurately and efficiently with POS system.
Bartender-Server
Kokomo
Brooklyn, NY
10.2021 - 10.2022
- Prepared checks, itemizing total meal costs and taxes.
- Garnished dishes and beverages to serve visually appealing menu items.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Provided exceptional service to high volume of daily customers.
Education
Bachelor of Phychology -
Queens College of The City University of New York
Flushing, NY06-2025
Skills
- Food Service
- Food Preparation
- Payment Processing
- Food Running
- Menu Memorization
- Beverage Preparation
- Proactive
- Flexibility
- Quick Learner
- Efficiency
- Assertive communication
Languages
Spanish
Professional
English
Professional
Timeline
Bartender
Beer Authority Nyc
01.2024 - Current
Bartender-Server
Kokomo
10.2021 - 10.2022
Bartender-Server
Tequila Sunrise
10.2019 - 01.2024
Bachelor of Phychology -
Queens College of The City University of New York
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