Viviana Hernandez
Summary
Food server with expertise in food handling and allergy awareness, ensuring safe and timely service. Proven ability to enhance guest satisfaction through effective communication and collaboration with team members.
Overview
6
6
years of professional experience
Work History
Food Server
Zodiac Hospitality Services Llc
Dallas
12.2021 - Current
- Greeted guests in a friendly and welcoming manner.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Brought food and beverages to the table in a timely manner.
- Coordinated with kitchen staff for timely meal delivery to enhance guest satisfaction.
- Communicated effectively with kitchen staff regarding order details, special requests, allergies.
- Ensured cleanliness of dining area and service stations to create a welcoming environment.
- Supported special events by setting up dining areas and serving guests.
Food Server
Top Tier Staffing
Dallas
05.2020 - 12.2021
- Delivered attentive customer service, fostering a positive dining experience.
- Liaised with kitchen staff to ensure accurate handling of customer allergies and special requests.
- Resolved customer complaints by coordinating with kitchen staff to serve replacement items promptly.
- Inspected food quality prior to serving customers to ensure freshness and presentation.
- Clarified menu items by detailing ingredients and cooking methods.
- Followed health safety guidelines when preparing and serving food products.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Education
High School Diploma -
Uplift Atlas Prepatory
Dallas, TX06-2025
Skills
- Food handling
- Order processing
- Salad preparation
- Food station setup
- Dining event setup
- Allergy awareness
- Food safety practices
- Service station organization
- Buffet service management
- Salad service delivery
- Dietary restriction knowledge
- Table service setup
- Plate decoration
- Visual food appeal
Timeline
Food Server
Zodiac Hospitality Services Llc
12.2021 - Current
Food Server
Top Tier Staffing
05.2020 - 12.2021
High School Diploma -
Uplift Atlas Prepatory