Summary
Overview
Work History
Education
Skills
Education and Training
Contact
References
Languages
References
Timeline
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Viviana Lucio

Chicago,Illinois

Summary

Dynamic and dependable professional with a proven track record at Mado Healthcare Center, excelling in roles that demand meticulous cleanliness and client-focused interactions. Mastered the art of maintaining high sanitation standards and enhanced client satisfaction. Skilled in Word and adept at fostering positive relationships, demonstrating a unique blend of technical proficiency and empathetic peer support.

Overview

11
11
years of professional experience

Work History

Housekeeping Aide

Mado Healthcare Center
Chicago, IL
10.2024 - Current
  • Handled cleaning and sanitation chemicals by following safety precautions.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Disinfected phone room, staff dining room, cubby room, and client dining/party room facilities on a regular basis.
  • Sanitized windows, tables, and chairs to protect clients from infectious microbes.
  • Followed sanitation schedule and documented cleaning activities.

Bakery Worker

Jewels Osco
Chicago , IL
08.2024 - 08.2024
  • Cleaned shelves, counters and tables to maintain organized store.
  • Stocked shelves with bakery products ensuring freshness dates were up-to-date.
  • Followed health codes and regulations regarding food handling procedures.
  • Labeled bakery products with prices, ingredients, and allergen information.
  • Assisted with baking and decorating tasks as required.

Warehouse Associate

Target
Chicago, IL
02.2023 - 02.2024
  • Scan and sort packages into the correct carts
  • Build packages into a pallet for sorting
  • Handed the correct carts to delivery drivers
  • Staged carts into the warehouse so they can be later delivered to drivers

Cashier

Pete's Fresh Market
Oak brook Terrace, IL
09.2019 - 04.2023
  • Counted cash in register drawer in the beginning and end of every shift
  • Checked prices for customers and processed items sold by scanning bar-codes
  • Checked identification for proof-of-age and refusing alcohol sales to underage customers
  • Processed POS transactions, including checks, cash, and credit purchases

Independent Contractor

Chicago, IL
05.2015 - 07.2019
  • Bookkeeping for Tech Consulting Company
  • Food sampler at Jewel and Mariano's
  • Table set-up, prepare food, and provide excellent customer service

Account Executive

Zengo and Co
Chicago, Illinois
01.2015 - 03.2015
  • Cultivated and developed customer relationships to enable sustained revenue growth
  • Reached out to customers to assess satisfaction, discuss concerns, and highlight additional offerings
  • Handled customer satisfaction issues by acting as liaison between account holders and representatives

Accounts Payable Assistant

Czarnowski
Chicago, IL
10.2013 - 01.2015
  • Executed daily operations on office clerical duties such as operating office machines, matching and filing reports, mailing checks, and kept record of invoices to be filed or approved
  • Performed periodic inspections of materials and files in order to ensure correct placement, legibility, and proper condition
  • Found and retrieved information from files in response to requests from authorized users
  • Tracked invoices removed from files and ensured that borrowed files were returned

Education

Student -

College of DuPage
Glen Ellyn, IL
01.2020

Student -

City Colleges
Chicago, IL
01.2014

Skills

  • Substance abuse awareness
  • Peer support
  • Empathy development
  • Anger management, ability to create a workable schedule, to meet deadlines efficiently
  • Ability to create a workable schedule to meet deadlines efficiently
  • Computer proficient: Excel
  • Computer proficient: PowerPoint
  • Computer proficient: Word
  • Great communication skills
  • Enthusiastic
  • Dependable
  • Client-Focused
  • Progressive
  • Persistent
  • Able to work independently
  • Able to work with others toward team goals
  • Facility housekeeping
  • Labeling accuracy
  • Baking assistance
  • Cleanliness standards
  • Food handling safety

Education and Training

Chicago, IL,Glen Ellyn, IL

Contact

Chicago, Illinois 60613

References

References available upon request.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Housekeeping Aide

Mado Healthcare Center
10.2024 - Current

Bakery Worker

Jewels Osco
08.2024 - 08.2024

Warehouse Associate

Target
02.2023 - 02.2024

Cashier

Pete's Fresh Market
09.2019 - 04.2023

Independent Contractor

05.2015 - 07.2019

Account Executive

Zengo and Co
01.2015 - 03.2015

Accounts Payable Assistant

Czarnowski
10.2013 - 01.2015

Student -

College of DuPage

Student -

City Colleges

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Viviana Lucio