Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Viviana Martinez

Houston,TX

Summary

Adept at problem-solving and a proven team player, I excelled at customer service by ensuring timely service and strict adherence to health standards. Skilled in operating POS systems and managing multiple tasks efficiently, my focus on improving service efficiency and safety protocols significantly enhanced team performance. Energetic and reliable professional with high attention to detail. Expertly supports staff through high-volume shifts and caters to guest needs. Frequently commended for reliability and initiative. Reliable individual willing to handle various duties and learn new skills sets to add to my own.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Team Member

Pappas BBQ
Pasadena, TX
08.2021 - Current
  • Collaborated with team to deliver timely service of items.
  • Ensured compliance with health and safety regulations.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Followed health code regulations when handling food items safely.
  • Oversaw the receiving, storing, and issuing of stock to ensure efficiency.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Completed special orders according to customer dietary needs.

Skills

  • Problem-solving skills
  • Multi-task management
  • Flexible
  • Reliable
  • Team player

Certification

  • Food Handlers

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Restaurant Team Member

Pappas BBQ
08.2021 - Current
  • Food Handlers

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Viviana Martinez