Viviana Medina
Atwater,CA
Summary
Dynamic professional with a proven track record at Community Integrated Work Program, enhancing client employment outcomes through innovative career coaching and effective problem-solving. Expert in documentation and recordkeeping, I excel in creating tailored resume development strategies that foster client success. Skilled in communication, my approach significantly improves client satisfaction and achievement of career goals.
Overview
11
11
years of professional experience
Work History
Job Coach
Community Integrated Work Program
01.2023 - Current
- Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
- Conducted mock interviews to help clients prepare for interviews with potential employers.
- Conducted thorough assessments of client strengths, weaknesses, interests, and values to determine appropriate career paths and goals effectively.
- Kept detailed records of individual histories and documents.
- Developed lesson plans, academic materials and written practice tests for food safety and driver license.
- Assisted clients in overcoming barriers to employment, such as gaps in employment history or lack of certain skills.
Instructor
Central Valley Training Center
09.2021 - 12.2022
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
- Optimized learning plans based on client performance and feedback.
- Enhanced curriculum development with incorporation of current events and real-world applications.
Counselor
Creative Alternative
10.2013 - 10.2021
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Supported clients in development of healthy coping strategies, leading to improved life management skills.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Education
Associate of Science - Behavioral Sciences
Merced College
Merced, CA05-2016
Skills
- Problem-solving
- Time management
- Attention to detail
- Organizational skills
- Excellent communication
- Documentation and recordkeeping
Timeline
Job Coach
Community Integrated Work Program
01.2023 - Current
Instructor
Central Valley Training Center
09.2021 - 12.2022
Counselor
Creative Alternative
10.2013 - 10.2021
Associate of Science - Behavioral Sciences
Merced College
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