Supported healthcare teams with patient care through phlebotomy, EKG, urinalysis, and EHR tasks.,Communicated with diverse patient populations in both Spanish and English.,Collaborated with colleagues in a fast-paced environment while maintaining a positive demeanor.
Work History
Registered Medical Assistant
6 Months
Southern Regional AHEC | 03.2026 - Current
Oversaw medication and vaccine administration by following established protocols to uphold patient safety and compliance.
Collaborated with healthcare providers during patient examinations and procedures to optimize workflow efficiency.
Supervised electronic health records management, promoting accuracy and confidentiality of patient information.
Coordinated sanitization, restocking, and organization of exam rooms and medical equipment.
Guided patients to exam rooms, addressed their inquiries, and prepared for physician examinations.
Administered medications to patients, contributing to symptom relief.
Managed the preparation of examination rooms with necessary tools and instruments, ensuring smooth transitions between patient appointments.
Assisted physicians in conducting medical procedures, facilitating accurate results and timely treatment.
Registered Medical Assistant (RMA)
11 Months
Cape Fear Valley Ferncreek General Surgery | 02.2025 - 01.2026
Assisted physicians and nurses in patient examinations, procedures, and treatments
Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
Took vital signs such as blood pressure, temperature, pulse rate, and oxygen saturation levels
Scheduled appointments for patients, managed patient records, and updated medical charts accurately
Provided exceptional customer service to patients by addressing their concerns and answering questions
Educated patients on medication instructions, post-treatment care, and preventive measures
Maintained strict adherence to HIPAA regulations regarding patient confidentiality at all times
Demonstrated proficiency in using electronic medical record (EMR) systems for documentation purposes
Performed phlebotomy procedures to collect blood samples for laboratory testing
Performed vital sign measurements, and patient preparation for examinations.
Verified patient information, managed medical records, and assisted with clerical duties to ensure the best patient care and maintain a positive work environment.
Medical Assistant
2 Years 7 Months
Cape Fear Valley Health System | 07.2021 - 02.2024
Escorted patients to exam rooms
Recorded patient vital signs
Responsible for back office duties
Spanish interpreting
Chaperone during exams
Prior authorizations for medications
Reconciling medications and medical history
Medical Assistant
6 Months
Carolina Rheumatology and Internal Medicine | 09.2019 - 03.2020
Streamlined patient care by managing flow, assisting with medical procedures, patients' EHR documentation, and communications.
Optimized clinic operations and patient care using eClinicalWorks EMR and effective inventory management.
Certified Medical Assistant
1 Year 5 Months
Penn State Health | 02.2018 - 07.2019
Assisting OBGYN physicians, preparing patients for exam, pap smears, assisting with minor procedures, educate patients in a professional manner, triage, injections, ensure compliance with HIPAA and OSHA regulations, scheduling patients, and charting.
Medical Assistant
1 Year 1 Month
Advanced Personnel Resources/Cone Health Child Neurology | 12.2014 - 01.2016
Responsibilities
Take and record vital signs into EMR using Epic, call new patients to make appointments and answer phones.
I triaged patients. Recorded their vital signs, ask the chief complaint, put in all information on EMR, answer phones, chaperoned provider during exams, performed phlebotomy and EKG's, prepared specimens for transport and cleaned and prepped exam rooms.
Medical Assistant
2 Months
Med Alliance | 05.2014 - 07.2014
Conducted comprehensive clinical duties, including patient preparation, care discussions, assisting in dermatological procedures, and bilingual translation between patients and doctors.
Managed patient documentation, both paper and electronic, and performed preliminary assessments, including vital signs and history reviews, ensuring efficient follow-up consultations.
Medical Assistant
6 Months
YS Companies | 02.2013 - 08.2013
Maintained an organized logging system for tracking test results, administered and handled the collection of urine specimen for drug testing, verified patient information before collecting urine specimen.
Medical Assistant
1 Year 2 Months
Spring Lake Pediatrics | 09.2011 - 11.2012
Recorded and filed patient data and medical records, wrote clear and detailed clinical phone messages for physicians, scheduled patient appointments, administered immunizations, ran diagnostic tests, obtained and recorded vital signs in electronic charting.
Medical Assistant
3 Months
Sandhills Nephrology and Internal Medicine | 03.2011 - 06.2011
Performed venipunctures, obtained and recorded vital signs, prepared specimens for transport to the laboratory, recorded and filed patient data and medical records, wrote clear and detailed clinical phone messages for physicians, and scheduled patient appointments.
Medical Assistant/Receptionist
1 Year 5 Months
M. Jonathan Tessler, M.D. | 10.2009 - 03.2011
Wrote clear and detailed clinical phone messages, recorded and filed patient data and medical records, acquired insurance authorizations for procedures and tests ordered by the doctor, scheduled patient appointments, completed registration quickly and cordially for all new patients, performed phlebotomy, assisted doctor with exams, labeled and prepared specimens for transport.
Medical Assistant/Receptionist
2 Years 1 Month
St. Vincent's Comprehensive Cancer Center | 07.2006 - 08.2008
Performed phlebotomy, strictly followed all federal and state guidelines for release of information, directed patient flow during practice hours, minimized patient wait time, maintained an organized logging system for tracking test results.
Medical Assistant/Receptionist
4 Years
M. Jonathan Tessler, M.D. | 07.2002 - 07.2006
Recorded and filed patient data and medical records, examined diagnosis codes for accuracy, acquired insurance authorizations for procedures and test ordered procedures and tests ordered by the doctor, arranged and assisted with hospitals admissions, scheduled patient appointments, completed registration quickly and cordially for all new patients, resolved and clarified issues with patient medications and collaborated with local pharmacies, confirmed patient information, collected copays and verified insurance, assisted with exams and EKG's, performed phlebotomy, prepared and labeled specimens for transport.
Education
Upper secondary education
High school diploma
Mercy College | 05-1999
Hobart and William Smith Colleges | 05-1997
Some college
High school diploma
St Pius V High School | Bronx, NY | 06-1996
Skills
Computer operation
Laboratory experience
Specimen collection / processing
Teamwork
Medical office experience
Organizational skills
EHR systems
Data entry
Interpersonal skills
Office experience
Personal Information
Title: Medical Assistant
Driving License: Driver's License
Work Permit: Authorized to work in the US for any employer
Certification
BLS Certification, Registered Medical Assistant (RMA), December 2014 to March 2024, AMT certificate, Driver's License
Languages
Spanish - Intermediate
English - Fluent
Timeline
Registered Medical Assistant
Southern Regional AHEC
03.2026 - CurrentRead More
Registered Medical Assistant (RMA)
Cape Fear Valley Ferncreek General Surgery
02.2025 - 01.2026Read More
Medical Assistant
Sentara Neurosurgery Specialists
04.2024 - 12.2024Read More
Medical Assistant
Cape Fear Valley Health System
07.2021 - 02.2024Read More
Medical Assistant
Carolina Rheumatology and Internal Medicine
09.2019 - 03.2020Read More
Certified Medical Assistant
Penn State Health
02.2018 - 07.2019Read More
Medical Assistant
Advanced Personnel Resources/Cone Health Child Neurology