Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Viviana Sanchez-Gomez

Newberry,SC

Summary

Experienced Customer Service Representative fluent in English and Spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Bealls Outlet
02.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Assistant

Fernando Trucking LLC
11.2020 - Current
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Performed wide-ranging administrative, financial and service-related functions.

Online Grocery Associate

Walmart
09.2022 - 01.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Education

High School Diploma -

Newberry High School
Newberry, SC

Limestone College
Gaffney, SC

Piedmont Technical College
Greenwood, SC

Skills

  • Bilingual (fluent in both Spanish & English)
  • Business Strategies
  • Sales Expertise
  • Excellent People Skills
  • Multitasking Strengths
  • Guest Assistance
  • Accounts Payable and Accounts Receivable
  • Critical Thinking
  • Email Correspondence

Certification


  • First Aid/CPR Certified

Languages

Spanish
Native or Bilingual

Timeline

Online Grocery Associate

Walmart
09.2022 - 01.2023

Sales Associate

Bealls Outlet
02.2022 - Current

Assistant

Fernando Trucking LLC
11.2020 - Current

High School Diploma -

Newberry High School

Limestone College

Piedmont Technical College

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Viviana Sanchez-Gomez