Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Viviana Vega

34935 Winding Hills Loop

Summary

Dynamic Medical Receptionist with extensive experience at Wesley Chapel Medical Center, excelling in insurance verification and patient scheduling, record-keeping, and with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.

Overview

6
6
years of professional experience

Work History

Medical Receptionist

Wesley Chapel Medical Center
08.2021 - 03.2025
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Medical Receptionist

Premier Heart &vascular Center
01.2019 - 04.2020
  • Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

Education

GED -

MMEC
Dade City, FL
01-2004

Skills

  • Telephone etiquette
  • Appointment scheduling
  • Insurance verification
  • Payment collection
  • Medical records verification
  • Supply ordering
  • Front desk operations
  • Patient check-in
  • HIPAA compliance

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Medical Receptionist

Wesley Chapel Medical Center
08.2021 - 03.2025

Medical Receptionist

Premier Heart &vascular Center
01.2019 - 04.2020

GED -

MMEC
Viviana Vega