Viviana Vega
34935 Winding Hills Loop
Summary
Dynamic Medical Receptionist with extensive experience at Wesley Chapel Medical Center, excelling in insurance verification and patient scheduling, record-keeping, and with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Wesley Chapel Medical Center
Wesley Chapel, FL
08.2021 - 03.2025
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Medical Receptionist
Premier Heart &vascular Center
38035 Medical Center Ave
01.2019 - 04.2020
- Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Obtained payments from patients and scanned identification and insurance cards.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Education
GED -
MMEC
Dade City, FL01-2004
Skills
- Telephone etiquette
- Appointment scheduling
- Insurance verification
- Payment collection
- Medical records verification
- Supply ordering
- Front desk operations
- Patient check-in
- HIPAA compliance
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Medical Receptionist
Wesley Chapel Medical Center
08.2021 - 03.2025
Medical Receptionist
Premier Heart &vascular Center
01.2019 - 04.2020
GED -
MMEC
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