Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Viviane Dos Santos

Viviane Dos Santos

Rio De Janeiro ,Brazil

Summary

Proven Telemarketer Sales Representative at Link Promotora, adept in customer service and professional communication, enhanced sales through strategic problem-solving and adaptability. Demonstrated exceptional organizational skills and team collaboration, ensuring customer satisfaction and operational efficiency at Comércio Familiar. Achieved significant sales conversions by leveraging product knowledge and persuasive skills.

Overview

5
5
years of professional experience

Work History

Telemarketer Sales Representative

Link Promotora
07.2024 - 08.2024
  • Developed a strong knowledge of company product offerings to provide accurate information to clients and close deals effectively.
  • Boosted sales revenue by identifying customer needs and offering suitable products or services.

  • Utilized persuasive communication skills to overcome objections and secure successful sales conversions.
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Answered calls, took messages, and transferred calls to correct individuals.

Cashier Assistant

Comércio Familiar
03.2019 - 12.2022
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Worked with other associates to support cashiers and management needs.
  • Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.

Education

Segundo Ano Ensino Médio -

Colégio Estadual Golda Meir
Rio De Janeiro

Skills

  • Customer Service
  • Attention to Detail
  • Adaptability and Dependability
  • Professional Communication
  • Stress Tolerance
  • Problem-Solving
  • Organizational Skills
  • Team Collaboration
  • Team Leadership
  • Adaptability and Flexibility

Languages

English
Elementary

Timeline

Telemarketer Sales Representative

Link Promotora
07.2024 - 08.2024

Cashier Assistant

Comércio Familiar
03.2019 - 12.2022

Segundo Ano Ensino Médio -

Colégio Estadual Golda Meir

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Viviane Dos Santos