Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Vivian E Rodriguez Lugo

Kissimmee,Florida

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Security Officer

GDI Integrated Facility Services
04.2023 - Current
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.

Housekeeping Room Attendant

Westgate Vacation Villas Resort & Spa
01.2023 - 04.2023
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.

Housekeeping Room Attendant

Disney's Animal Kingdom
11.2022 - 01.2023
  • Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.

Park Services Supervisor

H20 Water Park
06.2019 - 01.2023
  • Reduced safety incidents through consistent monitoring and maintenance of park facilities.
  • Provided outstanding customer service by addressing visitor needs promptly.
  • Conducted regular inspections of park grounds, identifying areas in need of repair or improvement.
  • Streamlined operations for increased efficiency, managing staff schedules and assignments.
  • Fostered a culture of teamwork, leading training sessions for park service employees.

Education

Associate in Education - Assistant Preschool Teacher

Instituto De Banca Y Comercio
Lajas, Puerto Rico
12.2016

High School Diploma -

Yauco High School
Yauco, Puerto Rico
05.2003

Skills

  • Access Control
  • Verbal and written communication
  • Customer Service
  • Team Collaboration
  • Visitor tracking
  • Crime Prevention
  • Emergency Response
  • Incident Reporting
  • Report Writing
  • Patrolling

Certification

- Basic Computer Knowledge

- CPR Certified

- Practical Self Defense certified

-Certificate of Recognition


Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Security Officer

GDI Integrated Facility Services
04.2023 - Current

Housekeeping Room Attendant

Westgate Vacation Villas Resort & Spa
01.2023 - 04.2023

Housekeeping Room Attendant

Disney's Animal Kingdom
11.2022 - 01.2023

Park Services Supervisor

H20 Water Park
06.2019 - 01.2023

Associate in Education - Assistant Preschool Teacher

Instituto De Banca Y Comercio

High School Diploma -

Yauco High School

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Vivian E Rodriguez Lugo