Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Viviane Silva

Orlando,FL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Manager

Little Caesars
10.2021 - Current
  • Responsible hardworking and capable of multitasking, experience with customer service and people management, looking for the opportunity for professional growth, and offer all my knowledge to achieve the proposed objectives.
  • Increased team productivity
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.

Education

Bachelor of Business Administration - Business Administration

University Nove De Julho
Sao Paulo - Brazil
12.2014

Skills

  • Management of people and processes
  • Customer service, in person and over the phone
  • Responsible for placing orders for supplies
  • Calculating goals
  • Creating strategies to increase sales
  • Time Management,
  • Leadership Experience
  • Excel, Budgeting, Microsoft Word, Microsoft Outlook Microsoft Powerpoint, Microsoft Office, Payroll
  • Stock
  • Inventory
  • Cashier
  • Task distribution
  • Prepare reports
  • Open and close cashier

Certification

  • Certified Servsafe Manager - Food protection manager

Languages

Portuguese
Native or Bilingual
English
Full Professional
Spanish
Limited Working

Timeline

Manager

Little Caesars
10.2021 - Current

Bachelor of Business Administration - Business Administration

University Nove De Julho
Viviane Silva