Summary
Skills
Accomplishments
Work History
Education
Certification
Languages
Generic

Viviane Turgiss

Sagamore Beach,MA

Summary

Dynamic Certified Clinical Medical Assistant with proven success at The Vascular Care Group in enhancing patient flow and reducing wait times. Skilled in vital sign monitoring and patient education, I excel in fostering effective communication and collaboration within healthcare teams, ensuring optimal patient care and satisfaction. Committed to continuous professional development and quality improvement.

Skills

  • HIPAA compliance
  • Vital sign monitoring
  • Medical history recording
  • Patient intake process
  • Medical procedure assistance

Accomplishments

  • Recognized for outstanding dedication to patient care.

Work History

Certified Clinical Medical Assistant

The Vascular Care Group
Plymouth, MA
09.2023 - Current
  • Assisted in patient intake processes, collecting vital signs and medical histories efficiently.
  • Led initiatives to streamline operational workflows, reducing wait times for patients significantly.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
  • Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Continually updated medical knowledge through participation in professional development opportunities, staying current on industry trends and advancements in clinical practice.
  • Taught patients about medications, procedures, and care plan instructions.
  • Contributed to accurate diagnoses by efficiently collecting and preparing laboratory specimens for analysis.
  • Educated patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
  • Collaborated with healthcare providers to develop individualized care plans, ensuring all patients received the best possible treatment suited to their needs.
  • Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
  • Facilitated effective communication between patients and healthcare providers with clear explanation of medical procedures and treatment plans.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Prepared lab specimens for diagnostic evaluation.
  • Trained new staff on clinical procedures and office policies to promote consistency and quality care.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Certified Clinical Medical Assistant

Harbor Health Community Health Center
Hyannis, MA
04.2021 - 09.2024
  • Assisted in patient intake processes, collecting vital signs and medical histories efficiently.
  • Coordinated patient appointments and follow-ups to optimize clinic workflow and enhance satisfaction.
  • Trained new staff on clinical procedures and office policies to promote consistency and quality care.
  • Developed patient education materials that increased understanding of treatment plans and health management.
  • Implemented electronic health record (EHR) systems for improved documentation accuracy and accessibility.
  • Collaborated with healthcare teams to enhance multidisciplinary communication for comprehensive patient care.
  • Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
  • Completed EKGs and other tests based on patient presentation in office.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Certified Nursing Assistant

Cape Cod Hospital
Hyannis, MA
05.2019 - 06.2023
  • Assisted patients with daily living activities, ensuring comfort and safety in care delivery.
  • Monitored vital signs, documenting changes to support patient health assessments.
  • Collaborated with nursing staff to develop and implement patient care plans.
  • Educated patients and families on health management and post-discharge care instructions.

Registered Nurse Assistant

Epoch Senior Healthcare
Harwich, MA
06.2004 - 01.2008
  • Assisted in daily patient care, ensuring comfort and safety during activities of daily living.
  • Monitored vital signs and reported changes to nursing staff for immediate intervention.
  • Collaborated with interdisciplinary teams to develop and implement personalized care plans.
  • Educated patients and families on health management strategies and medication adherence.
  • Facilitated efficient communication between patients and healthcare providers by accurately documenting information during rounds or consultations.
  • Enhanced patient comfort by providing compassionate assistance with daily activities, such as bathing and dressing.
  • Provided emotional support to patients facing challenging medical situations while maintaining professional boundaries.

Education

Teaching - Early Childhood Special Education

Instituto De Educacao Estadual De Maringa
Maringa , Parana / Brazil
12-1996

Certification

  • CNA - Certified Nurse Assistant
  • CCMA - Certified Clinical Medical Assistant
  • Healthcare provider (BLS) adult, child and Infant CPR/AED Training -

Languages

Spanish
Limited Working
English
Native or Bilingual
Portuguese
Native or Bilingual