VIVIANNA CASTRO RODRIGUEZ
El Paso,Texas
Summary
Motivated student pursing a Counseling and Community Psychology degree. Experienced in managing various projects and utilizing appropriate resources to meet strict deadlines with experience in providing outreach, promoting advocacy, and teaching about support services to the community.
Overview
3
3
years of professional experience
1
1
Certification
Work History
BEHAVIORAL HEALTH TECHNICIAN/DRIVER
Peak Behavioral Health
09.2023 - Current
- Documented incidents and conducted client round to ensure resident well-being. Proactively addressed potential issues, notifying Registered Nurses of unusual occurrences for timely interventions.
Student Aide
NMSU School For Young Children
01.2023 - Current
- Interacted one-on-one and in small groups, enriching learning activities for children. Assisted in facilitating engaging and entertaining recreational and educational activities, fostering social and emotional development by promoting understanding of others and positive self-concepts.
PEER HEALTH EDUCATOR
NMSU Office of Health Promotion
01.2023 - Current
- Advocated for student access to essential services, including education, housing, healthcare, and counseling. Implemented effective outreach strategies to engage clients in community-based services, recommended process changes for improved campus safety and health, and orchestrated events to enhance community knowledge.
SALES ASSOCIATE/CASHIER
Michael Kors
11.2020 - 09.2023
- Warmly greeted customers and provided assistance with product inquiries, selections, and purchases. Successfully facilitated completed transactions, guided customers in locating items, and encouraged participation in rewards programs.
BARTENDER
Keg & Brew
06.2022 - 10.2022
- Effectively managed high customer volumes during special events, nights, and weekends. Executed opening and closing duties, including printing sales reports, setting up for incoming shifts, preparing cash drawers, and conducting inventory. Adhered to alcohol awareness procedures, ensuring the prevention of excessive guest intoxication.
SERVER
Ruby Tuesday
02.2022 - 07.2022
- Provided prompt service of food and beverages with a keen focus on customer needs. Utilized POS system to efficiently place orders, manage bills, and handle complimentary services. Cultivated warm relationships with regular customers, contributing to a positive and welcoming dining experience.
Education
Bachelor of Science - Counseling And Community Psychology
New Mexico State University
Las Cruces, NM05.2024
High School Diploma -
Franklin High School
05.2020
Skills
- Service-Oriented
- Problem Solving
- Strong Communication
- Crisis Intervention
- Community Outreach
- Commitment
Accomplishments
- Successfully organized and executed an event on campus featuring a national speaker
- Presented at the NMSU Outreach Conference
Certification
- National Association of Student Personnel Administrators (NASPA) Peer Educator
- QPR Suicide Prevention Gatekeeper Training
- Crisis Prevention Institute
- Paralegal Certification with the Franklin High School STEM program associated with the University of Texas at El Paso
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
BEHAVIORAL HEALTH TECHNICIAN/DRIVER
Peak Behavioral Health
09.2023 - Current
Student Aide
NMSU School For Young Children
01.2023 - Current
PEER HEALTH EDUCATOR
NMSU Office of Health Promotion
01.2023 - Current
BARTENDER
Keg & Brew
06.2022 - 10.2022
SERVER
Ruby Tuesday
02.2022 - 07.2022
SALES ASSOCIATE/CASHIER
Michael Kors
11.2020 - 09.2023
Bachelor of Science - Counseling And Community Psychology
New Mexico State University
High School Diploma -
Franklin High School
- National Association of Student Personnel Administrators (NASPA) Peer Educator
- QPR Suicide Prevention Gatekeeper Training
- Crisis Prevention Institute
- Paralegal Certification with the Franklin High School STEM program associated with the University of Texas at El Paso
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