Vivianne Mendoza
San Diego,CA
Summary
Energetic individual with exceptional experience-enhancing customer experiences in foodservice settings. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Trainable and committed to creating a warm and inviting atmosphere.
Overview
2
2
years of professional experience
Work History
MASSA Estate Organic Vineyard
Gracie Mendoza
05.2021 - 05.2022
- Interacted well with customers to build connections and nurture relationships.
- Managed efficient cash register operations.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Poured wines according to quality and service standards.
- Greeted tasting room visitors and answered questions with upbeat attitude and professionalism.
- Managed tasting room inventory.
Angelina's Pizzeria Server
Cherri
12.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Arts - Sociology
San Diego State University
San Diego, CA12.2024
Associate of Arts - Psychology
Hartnell College
Salinas, CA12.2022
Associate of Arts - Kinesiology
Hartnell College
Salinas, CA12.2022
Associate of Science - Public Health Science
Hartnell College
Salinas, CA12.2022
Skills
- Health and Safety Regulations
- Ordering Procedures
- Accurate Money Handling
- Excellent People Skills
- Winery History
- Food Handling Standards
- Table Bussing
- Food Running
- Menu Memorization
- Multi-Tasking Strength
- Problem-Solving Skills
- Professional Demeanor
Timeline
MASSA Estate Organic Vineyard
Gracie Mendoza
05.2021 - 05.2022
Angelina's Pizzeria Server
Cherri
12.2019 - 03.2020
Bachelor of Arts - Sociology
San Diego State University
Associate of Arts - Psychology
Hartnell College
Associate of Arts - Kinesiology
Hartnell College
Associate of Science - Public Health Science
Hartnell College
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