Vivica Moreno
Abilene,TX
Summary
My expertise spans from IT support to phlebotomy, supported by strong multitasking and time management skills. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Bring a positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Desktop Technician
Angelo State University
11.2022 - Current
- Optimized system functionality through routine maintenance tasks such as disk cleanups, device inventory, and hardware upgrades.
- Fostered a collaborative work environment through open communication channels with team members, users, and management to promptly address desktop-related concerns.
- Enhanced user satisfaction by providing timely technical support and solutions for desktop-related problems.
Crew Member
Cici Pizza
05.2024 - 08.2024
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Blood Bank Technician
Hendricks Medical Center
05.2023 - 08.2024
- Ensured appropriate handling of biohazardous materials according to OSHA guidelines, maintaining a safe working environment.
- Participated in community outreach events to promote awareness of the importance of blood donation, leading to an increase in first-time donors.
- Utilized advanced laboratory software systems for efficient record-keeping and data analysis, streamlining workflow processes within the department.
IT Technician
Abilene Independent School District
05.2022 - 08.2022
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
Education
Bachelor of Science - Biology
Angelo State University
San Angelo, TX05.2026
High School Diploma -
ATEMS High School
Abilene, TX05.2022
Skills
- Patient confidentiality
- Quality Control Management
- Phlebotomy expertise
- Medical terminology knowledge
- Problem-Solving
- Time Management
- Multitasking
Certification
- Basic Life Support Training - 2023
Additional Information
Gilbert Flores
Hendrick Medical Center
(325) 660-3524
Cheyanna Ochoa
Cicis Pizza
(325) 261-2117
Karen Batson
Abilene ISD
(325) 665-7770
Timeline
Crew Member
Cici Pizza
05.2024 - 08.2024
Blood Bank Technician
Hendricks Medical Center
05.2023 - 08.2024
Desktop Technician
Angelo State University
11.2022 - Current
IT Technician
Abilene Independent School District
05.2022 - 08.2022
Bachelor of Science - Biology
Angelo State University
High School Diploma -
ATEMS High School
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