Desktop Technician with expertise in hardware installation and troubleshooting at Royal Communications Consultants. Successfully staged and deployed over 100 desks, ensuring seamless operations. Known for strong communication and problem-solving skills, effectively collaborating with teams to resolve issues and enhance productivity. Proficient in support and committed to delivering exceptional technical solutions.
Work History
Desktop Technician
Royal Communications Consultants
09.2025 - 12.2025
Installed, configured, and tested desktop and workstation equipment, including monitors, VDIs, peripherals, and telecommunication devices for corporate users.
Staged and deployed hardware for 100+ desks following company standards and documentation procedures.
Assisted in the physical decommissioning of servers and network devices, including de-cabling, removal, and preparing equipment for disposal/relocation
Collaborated with Level 1/Level 2 teams and supervisors to ensure smooth equipment deployment and issue resolution.
Followed IT asset management protocols during equipment moves and installations.
Demonstrated strong communication, organization, and problem-solving skills in a fast-paced, team-oriented environment.
Education
Bachelor of Science - Computer Information Systems
SUNY Buffalo State
Buffalo, NY
06-2025
Skills
Hardware installation
Software installation
Troubleshooting & diagnostics
Remote support
Timeline
Desktop Technician
Royal Communications Consultants
09.2025 - 12.2025
Bachelor of Science - Computer Information Systems
Network Implementation Engineering & Construction at Killion Communications Consultants, Inc.Network Implementation Engineering & Construction at Killion Communications Consultants, Inc.