Vivien Joan Zec
Durham,NC
Summary
Dynamic project manager with a proven track record at Piedmont Wine Imports, adept at managing $2 million in inventory and enhancing customer satisfaction. Skilled in QuickBooks and Microsoft Office Suite, I excel in fostering collaboration and driving results, consistently achieving top sales performance and ensuring operational excellence.
Overview
10
10
years of professional experience
Work History
Project Manager Contractor
Independent Project Manager Contractor
Durham, NC
01.2025 - Current
- Worked for Durham, NC based company for a short term project that included hiring for a few different roles.
Operations Assistant
Piedmont Wine Imports
04.2023 - Current
- Detail-oriented operations professional with experience managing $2 million in inventory and coordinating team efforts to ensure high-quality service.
- Managed $2 million in inventory using QuickBooks, ensuring precise organization and fostering strong collaboration across team members to support smooth operations.
- Coordinated the consistent and timely delivery of goods in excellent condition, upholding high service standards.
- Leveraged expertise in wine inventory to provide personalized recommendations aligned with customer preferences, enhancing customer satisfaction and contributing to repeat business.
Case Investigator
Community Care of North Carolina
10.2020 - 09.2022
- Conducted thorough needs assessments for patients, coordinating resources and ensuring their needs were met to facilitate safe home isolation, contributing to public health goals.
- Provided support to local health departments by identifying and addressing patient issues, following up promptly to resolve challenges and maintain continuity of care.
Sales Consultant
Wine Authorities
01.2016 - 12.2019
- Consistently ranked in the top 3 for monthly sales, driving an average of $70,000 in revenue by strategically curating and showcasing wine selections that aligned with customer preferences.
Education
Bachelor of Science - Hotel, Restaurant and Tourism Management
University of Denver
Denver, CO01.2009
Skills
- Microsoft Office Suite
- QuickBooks
- Slack
- Google Workspace
- WordPress
- Adobe
- Canva
- Mondaycom
Awards
- Foundations of Project Management Certification, Google (via Coursera), 2023
- Child Nutrition and Cooking Certificate, Stanford, 2021
- Nutrition and Healthy Living Certificate, eCornell, 2020
- Associate of the Month for Outstanding Service, Aspen Meadows Resort, 2012
Affiliations
- Volunteer with StepUp Durham
- Completed an acting class at Durham Arts Council
Timeline
Project Manager Contractor
Independent Project Manager Contractor
01.2025 - Current
Operations Assistant
Piedmont Wine Imports
04.2023 - Current
Case Investigator
Community Care of North Carolina
10.2020 - 09.2022
Sales Consultant
Wine Authorities
01.2016 - 12.2019
Bachelor of Science - Hotel, Restaurant and Tourism Management
University of Denver
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