Vivienne Hughes
Gilberts,IL
Summary
As an ambitious second-year student at Illinois State, my journey has taken me through diverse work experiences that may not directly align with my passion for journalism. However, these roles have secured invaluable life skills that have shaped me into a dedicated and effective team member.
My ability to articulate ideas confidently and communicate effectively, evident in my ease with public speaking, sets me apart. While my past positions may vary—from serving customers at a restaurant to assisting at the ISU Bone Center and engaging with parents at summer camp—the common thread has been my commitment to delivering exceptional experiences.
I firmly believe that confidence is a crucial trait, and every time I clock into work, I bring my best efforts to ensure positive interactions, whether with customers or colleagues. I am eager to leverage my communication skills, work ethic, and commitment to excellence in pursuing my dream career in journalism.
Overview
3
3
years of professional experience
Work History
Catering Server
Illinois State University
Normal, IL
02.2023 - Current
- Set up tables with appropriate linens and silverware prior to each event.
- Collaborated with other staff members on duties assigned for each catered event.
- Stocked server areas with supplies before, during and after shifts.
- Cleaned up after events, including washing dishes and utensils used during meal service.
- Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
- Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
- Prepared and served food items to guests in a timely manner.
- Restocked supplies such as beverages, condiments, plates or glasses when necessary.
- Loaded supplies and food into delivery vans and unloaded at events.
- Prepared or assisted in preparing variety of food in accordance with departmental work production standards.
- Informed guests of daily specials and new menu items available for catering services.
- Prepared for busy periods by restocking stations and maintaining clean work areas.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Operated cash registers accurately and efficiently when needed.
Food Expeditor
Woodfire Pizza
West Dundee, IL
06.2021 - Current
- Provided guidance on restaurant policies to new employees or trainees.
- Provided mentorship and guidance to new kitchen team members.
- Collaborated with chefs on preparation times for various menu items based on demand levels.
- Received orders from wait staff via POS system and relayed them back to kitchen staff.
- Ensured that all plates were properly garnished before being served to customers.
- Informed management of any issues that arose while preparing or expediting orders.
- Verified accuracy of order tickets prior to delivering food items to tables.
- Supported serving staff in delivering accurate and well-presented food orders.
- Greeted frequent visitors by name and explained new promotions.
Camp Counselor
Elgin Country Club
Elgin, IL
06.2023 - 07.2023
- Helped participants enjoy activities while ensuring adherence to protocol.
- Met with staff to discuss rules, regulations and work-related problems.
- Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
- Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Evaluated recreation areas, facilities and services for results.
- Established and built relationships with campers to ease fears in new environment.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Enforced discipline and policies to protect safety of recreational activity participants.
Education
High School Diploma -
Hampshire High School
Hampshire, IL05-2022
Journalism
Illinois State University
Normal, ILSkills
- Event Setup
- Tray Passing
- Sanitation Skills
- Menu Knowledge
- Table Bussing
- Food Allergy Understanding
- Cleaning and Sanitizing
- Food Safety
- Item Promotion
Affiliations
- Reading
- Skiing
- Cooking
- Spending time with family and friends
- Studying
- Covering stories for my school's newspaper
Languages
Spanish
Limited
References
References available upon request.
Timeline
Camp Counselor
Elgin Country Club
06.2023 - 07.2023
Catering Server
Illinois State University
02.2023 - Current
Food Expeditor
Woodfire Pizza
06.2021 - Current
High School Diploma -
Hampshire High School
Journalism
Illinois State University
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