Vizshae Spiller
Killeen,TX
Summary
A dynamic Manager with a proven track record at Vivian Nails And Spa, adept in customer service and strategic planning. Successfully built and led high-performing teams, enhancing productivity and exceeding customer expectations through innovative system lifecycle methodologies. Specializes in team leadership and business administration, ensuring top-notch service and operational excellence.
Overview
3
3
years of professional experience
Work History
Manager
Vivian Nails And Spa
Killeen
08.2021 - 07.2024
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Education
Bachelor - Business
Prairie View A&M University
Prairie View, TXSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Strategic planning
- Sales techniques
Accomplishments
- Processed more than Number weekly invoices using MIP software.
- Created expenses database to resolve $Amount in duplicate payments.
Timeline
Manager
Vivian Nails And Spa
08.2021 - 07.2024
Bachelor - Business
Prairie View A&M University