VLADIMIR BELLO
Tampa
Overview
7
7
years of professional experience
Work History
Sales Expert
Mitsubishi of Wesley Chapel
Wesley Chapel
02.2025 - Current
- Developed sales strategies to enhance customer engagement and drive revenue growth.
- Utilized CRM software to track customer interactions and manage sales pipelines.
- Resolved customer complaints quickly and efficiently while maintaining a positive attitude.
- Instructed sales staff on prospecting techniques and handled list development for direct mail, cold calling.
- Coached junior employees on best practices for lead generation, prospecting, cold calling.
- Assisted customers in selecting appropriate products and services based on their needs.
Sales Expert
Mazda Of Wesley Chapel
Wesley Chapel
11.2023 - 02.2025
- Developed sales strategies to enhance customer engagement and drive revenue growth.
- Conducted market research to identify emerging trends and customer preferences.
- Trained new sales staff on company products and effective sales techniques.
- Utilized CRM software to track customer interactions and manage sales pipelines.
- Analyzed competitor offerings to refine product positioning and pricing strategies.
- Ensured compliance with applicable laws and regulations related to selling activities.
COURIER
FEDEX EXPRESS
Tampa
05.2021 - Current
- Ability to properly manage customer's goods with care
- Understand priority schedules and abide by them
- Load my own truck, Prioritize my route and abide by Safety standards on the road
- Properly deliver packages in a timely manner
- Uphold company standards
- Satisfy customer expectations as to the handling of their packages
- Implemented customer feedback surveys to gauge satisfaction levels, with an average rating of 4.5 out of 5 and a response rate of over 80%.
- Loaded and organized truck efficiently to ensure timely delivery of packages, resulting in a 35% increase in on-time deliveries.
STUDENT PILOT
KING SKY
Lakeland
01.2020 - 06.2021
- Be able to properly Take Off and Land a Single Engine Land Plane
- Familiar with Emergency descents and emergency landings and procedures
- Following protocol in communications ( Tower, CTAF, Flight Following )
- Current on all landing and Take off procedures ( soft field, Short field, Crosswind, standard )
- A full understanding of cross-country procedures and navigation ( VOR, Area Navigation, precision and nonprecision approaches)
- Handle emergency manoeuvres efficiently
- Apply aeronautical decision-making skills efficiently
- Understand the physics of flight
- Understand the negative effects of flying under certain conditions
Medicare Part B Claims Adjuster
AETNA
Tampa
11.2018 - 01.2020
- Review and handle Medicare part B Claims
- Handle phone calls with patients, insurance companies, and doctor's offices.
- Effectively resolve problems that may arise in a timely manner
- Assist Members with any queries necessary
- Adhere to all HIPPA guidelines
- Understand and properly apply guidelines concerning medical necessity
- Be able to understand and properly deny a claim whenever it does not meet medical necessity
- Easily able to work unsupervised from home with no issues
- Developed and implemented a comprehensive HIPAA training program for all employees, resulting in a 100% compliance rate.
- Developed and delivered comprehensive training program to team members, resulting in a 75% decrease in the number of problems arising due to lack of knowledge or skills.
- Identified and addressed 100% of customer complaints within a 24-hour timeframe, resulting in improved customer satisfaction ratings by 15%.
- Processed an average of 50 Medicare claims per day with 99% accuracy, ensuring timely payment for healthcare providers.
Education
B.S - Geology
Southern New Hampshire University
12-2023
Skills
- Data Analytics
- Google Certificates
- Sales strategy
- Lead generation
- CRM software
Leadership Experience
FedEx Express, Courier, Adhered to rigorous safety standards while driving, maintaining a flawless record with zero accidents or incidents for over 5 years., Prioritized delivery routes based on urgency and distance, resulting in a 20% reduction in overall delivery time., Executed efficient loading of personal truck, ensuring timely and accurate delivery of Medicare claims to various locations.
Accomplishments
- #1 sales expert 5 months running
Timeline
Sales Expert
Mitsubishi of Wesley Chapel
02.2025 - Current
Sales Expert
Mazda Of Wesley Chapel
11.2023 - 02.2025
COURIER
FEDEX EXPRESS
05.2021 - Current
STUDENT PILOT
KING SKY
01.2020 - 06.2021
Medicare Part B Claims Adjuster
AETNA
11.2018 - 01.2020
B.S - Geology
Southern New Hampshire University