Vladimir Handlos
Bellevue,NE
Summary
Customer-focused professional dedicated to building long-term loyalty with unparalleled service. Never lets any customer leave unsatisfied and works hard to manage expectations and prevent conflicts. Enthusiastic about helping team members and a collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
3
3
years of professional experience
Work History
Driver/Mover
Two Men and a Truck International
Omaha, NE
10.2023 - Current
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Loaded and unloaded customer belongings onto truck and other vehicles safely and securely.
- Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit.
- Assembled furniture at the customer's new residence or business premises.
- Unloaded customer goods at the destination with care, ensuring that all items were accounted for and placed in their appropriate locations.
- Lifted heavy objects using correct lifting techniques to avoid injury.
Pharmacy Technician
Walgreens
Bellevue, NE
08.2022 - 09.2023
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Verified prescriptions and drug labels, documents and packages.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Answered telephones to respond to questions or requests.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Shift Leader
Marcos's Pizza
Bellevue, NE
04.2022 - 08.2022
- Managed Inventory
- Resolved customer complaints and reported issues to senior management.
- Completed opening and closing duties to facilitate business operations.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Food Preparation
- Delegated tasks to employees and monitored activities and task completion.
- Managed daily workflow and scheduled staff for adequate coverage.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
Barista
Scooters Coffee Shop
Bellevue, NE
07.2021 - 02.2022
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized official and off-menu coffee and tea preparations.
- Received and accurately processed customer payments.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Created complex, hand-crafted beverages based upon customer preferences.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Greeted guests with pleasant smile and superior customer service.
Education
High School Diploma -
Bellevue West Sr High School
Bellevue, NE05.2021
Skills
- Conflict Resolution
- Customer Service Management
- Leadership Experience
- Problem-Solving
- Verbal and Written Communication
- Interpersonal Relations
- Inventory/Cash Sales Counts
- Materials Handling and Transport
- Invoice Verification
- Walk-Throughs
References
Lehuanani Peters, Manager at Scooters Coffee House (702) 350-0634
Kelly Vana, Pharmacist and Pharmacy Manager at Walgreens (402) 291-8400
Timeline
Driver/Mover
Two Men and a Truck International
10.2023 - Current
Pharmacy Technician
Walgreens
08.2022 - 09.2023
Shift Leader
Marcos's Pizza
04.2022 - 08.2022
Barista
Scooters Coffee Shop
07.2021 - 02.2022
High School Diploma -
Bellevue West Sr High School
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