Vladimy Dorson
Atlanta,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
ASSISTANT COMMUNITY MANAGER/RANGEWATER REALESTATE/
99 West Paces
02.2023 - Current
- Lead resident services for 300+ unit community, maintaing 94.7%+ same -day resolution rate on service inquiries and complaints.
- Increased resident engagement by organizing and executing 48+ annual community events, boosting renewal retention by 20%.
- Streamlined online payment/ledger processes, reducing billing issues by 30%.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Managed all community accounting functions, ensuring 100% on-time and accurate financial reporting.
- Provided guidance and support to leasing professionals on daily tasks, projects, and objectives.
- Managed community social media, increasing engagement by 35% and strengthening the community brand.
- Drove positive online review, improving resident satisfaction ratings from a 3.8- 4.7 in 5 months.
ASSISTANT BUSINESS MANAGER/ LINCOLN/
LINQ AT NORTH SPRINGS
01.2021 - 02.2023
- Oversaw operations of a 236-unit mid-rise community, including collections, vendor management, and resident services.
- Directed a team of 2 service technicians and 1 leasing professional, ensuring timely service request completion and strong customer service.
- Increased collections efficiency by 15% through improved processes for invoicing, resident payments, and vendor coordinations.
- Boosted resident retention by 10% through personalized follow-ups, resident events, and enhanced customer service.
- Implemented detailed reporting systems for deposit accounting and move-in/ move-out inspections, improving compliance and accuracy.
- Partnered with Property manager on budgeting, forecasting, and expense management to optimize financial performance.
- Created videos for property social media
- Walked all vacant units and property
- Clean accounting.
LEASING PROFESSIONAL/ TRG MANAGEMENT/
ICON MIDTOWN
06.2018 - 01.2021
- Greeted all residents, prospects, and team members in a professional manner.
- Enhanced the quality of life for residents by organizing and promoting community activities/events
- Kept a high level of service in mind with every task, Respected the boundaries of confidentiality and abided by all Fair Housing laws and safety
- Tracked market trends through outreach and market surveys
- Executed successful renewal programs and communicated the programs to tenants
- Assisted the manager with coordination of day-to-day activities in accordance with standards established by the manager
- Maintained office clerical, filling, and record keeping
- Provided support to front desk services when required and facilitated all aspects in the apartment leasing department
Education
Bachelor of Science -
Florida A&M University
Tallahassee, FL05-2015
College Preparatory Diploma -
North Miami Beach Senior High
Miami, FL01.2007
Skills
- Proficient in management software including Yardi, Entrata, and Onesite
- Proficient in MS Office
- Good sense of advertising and marketing skills
- Compliance with housing regulations
- Exceptional customer service
- Ability to work well with others and troubleshoot resident issues
- Reliable time management
- Excellent interpersonal communication
- Detail oriented
- Fervid multi-tasking ability
- Well-rounded individual with the ability to work well with others
Accomplishments
Won the "Above and Beyond award" and "Century Club" award 2022. Best community award in Buckhead, Georgia 2024. (99 West Paces)
Languages
English
Native/ Bilingual
Haitian Creole/ French
Full Professional
Timeline
ASSISTANT COMMUNITY MANAGER/RANGEWATER REALESTATE/
99 West Paces
02.2023 - Current
ASSISTANT BUSINESS MANAGER/ LINCOLN/
LINQ AT NORTH SPRINGS
01.2021 - 02.2023
LEASING PROFESSIONAL/ TRG MANAGEMENT/
ICON MIDTOWN
06.2018 - 01.2021
College Preparatory Diploma -
North Miami Beach Senior High
Bachelor of Science -
Florida A&M University
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