Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Seller
Furniture store "Shangri"
Country: Ukraine City: Zaporizhzhia
01.2021 - 02.2022
Developed and maintained relationships with existing customers to ensure repeat business.
Liaised with management to count money and prepare bank deposits and end-of-day reports.
Assisted customers with returns or exchanges when necessary.
Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Produced sales documents, finalized deals and filed records.
Manager Director
Time-Cafe "Hobby Cat"
Country: Ukraine City: Zaporizhzhia
02.2020 - 12.2020
Recruited and trained new employees to meet job requirements.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Reviewed completed work to verify consistency, quality and conformance.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Reviewed financial records and adjusted budgets accordingly.
Identified areas for improvement within the organization and developed plans to address them.
Assigned work and monitored performance of project personnel.
Resolved customer complaints in a timely manner.
Enforced customer service standards and resolved customer problems to uphold quality service.
Negotiated contracts with vendors for services or materials needed by the company.
Developed and implemented strategies to increase sales revenue.
Administrator
Time-Cafe "Hobby Cat"
Zaporizhzhia
09.2019 - 02.2020
Identified needs of customers promptly and efficiently.
Answered telephones to take messages or redirect calls to appropriate colleagues.
Completed day-to-day duties accurately and efficiently.
Maintained the operation of all aspects of the establishment.
Met clients and gave a tour of the establishment
Restaurant Waiter
Hotel "Euphoria Palm Beach Resort"
Country: Turkey City: Side
05.2019 - 09.2019
Presented menus to patrons, answered questions about menu items and made recommendations.
Served food and beverages to patrons and confirmed complete orders.
Stocked server areas with supplies before, during and after shifts.
Responded to ad hoc cleaning duties at end of shift.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
High School Diploma -
ZGEMEC #106
Country: Ukraine City: Zaporizhzhia
05-2017
Skills
Inventory Management
Opening and Closing Procedures
Staff Development
Business Development
Service Quality
Order Management
Menu Memorization
Workforce Management
CRM Systems
Sales Techniques
Languages
English
Elementary
Russian
Native/ Bilingual
Ukrainian
Native/ Bilingual
Timeline
Seller
Furniture store "Shangri"
01.2021 - 02.2022
Manager Director
Time-Cafe "Hobby Cat"
02.2020 - 12.2020
Administrator
Time-Cafe "Hobby Cat"
09.2019 - 02.2020
Restaurant Waiter
Hotel "Euphoria Palm Beach Resort"
05.2019 - 09.2019
High School Diploma -
ZGEMEC #106
Similar Profiles
Perminder ThindPerminder Thind
Delivery Driver at Furniture StoreDelivery Driver at Furniture Store