Voilet Colon
Chandler,AZ
Summary
Ambitious hospitality professional experienced in restaurant hosting, cashier support, and guest coordination. Expertise in reservations, table management, and transaction accuracy. Committed to enhancing customer experiences and ensuring efficient shift operations. Proven ability to adapt under pressure and support organizational goals through effective communication and organization. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
2
2
years of professional experience
Work History
Sunny's Diner
Server
Arizona City, Arizona
03.2025 - Current
- Earned commendation from management for consistently providing outstanding customer service.
- - Addressed customer concerns with creative problem-solving techniques, fostering positive experiences.
- - Assisted customers with requests and answered questions, enhancing overall satisfaction.
- - Greeted customers and engaged in conversation, strengthening interpersonal connections.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Cashier/Host
Mongolian Grill
Arizona City, Arizona
07.2026 - 10.2026
- Handled cash, card, and mobile transactions with accuracy.
- Balanced cash drawer during shift changes and closings.
- Prepared receipts and organized guest order tickets to ensure efficient order processing.
- Assisted management with various tasks to support smooth operations during shifts.
- Maintained cleanliness of the checkout area to create a welcoming environment for guests.
Restaurant Hostess
Bobby Q
Arizona City, Arizona
04.2026 - 07.2026
- Greeted guests at Bobby Q host stand and managed friendly first impressions.
- Seated parties using a floor plan and a rotation system.
- Coordinated reservations, waitlists, and special requests for large parties to enhance guest satisfaction.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Managed guest expectations by relaying information regarding hours, wait times, and specials.
- Resolved guest concerns calmly and redirected issues to management.
- Collaborated with serving staff, food runners, and busser to ensure a clean and welcoming dining environment.
- Assisted guests with children and special needs to ensure a comfortable and inclusive dining experience.
Education
High School Diploma -
Mesa High School
Arizona City, AZ05-2027
Skills
- Customer service
- Cash handling
- Reservation coordination
- Table management
- Time management
- Guest relations
- Customer communication
- Calm under pressure
- Dependable and responsible
Timeline
Cashier/Host
Mongolian Grill
07.2026 - 10.2026
Restaurant Hostess
Bobby Q
04.2026 - 07.2026
Sunny's Diner
Server
03.2025 - Current
High School Diploma -
Mesa High School