Administrative professional with 10 years of experience in the banking industry, excels in data management, clerical tasks, and customer service, ensuring confidentiality and precise record maintenance.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Security
Boxer Property
08.2025 - Current
Ensure the safety of guests, employees, and company assets through constant patrol and observation, assigned areas, and reporting activities in accordance with departmental standard operating procedures
Promote positive and courteous public relations to all tenants, visitors, and guests
Monitor and maintain control of facility access points and permitted areas of entry and respond - sounding alarms, ensuring the safety of employees, guest and company assets; monitor visitor activities
Maintain proficiency with the life safety system and central security panel of buildings
Prepare reports based upon observations, information and occurrences to ensure compliance with departmental standard operating procedures
Communicate with supervisor or manager on safety issues
Make rounds on properties and monitor building operations
Maintain daily logs and shift reports
Adhere to the Security Policies and Procedures manual
Unit Secretary
HCA Healthcare
03.2025 - 08.2025
Responsible for patient admissions, transfers, and discharges
Created, labeled, and organized patient charts
Maintained accurate medical records
Performed administrative tasks within a post-op unit
Acted as the unit receptionist
Managed patient records
Entered physician orders
Prioritized patient confidentiality
Delivered positive customer service
Market Research Telephone Interviewer
ReconMR Call Center
09.2024 - 03.2025
In charge of contacting potential participants via telephone
Introduced the research project
Gathered needed data in accordance with the study protocol
Set appointments with potential respondents
Presented surveys and asked predetermined questions
Accurately recorded the responses of the interviewees
Built rapport and quickly establishing a connection with the respondents
Registered Medical Assistant
Tenet Health Care
06.2014 - 08.2016
Provided comprehensive support to healthcare professionals
Performed clinical tasks such as taking vital signs
Administered injections
Prepared patients for examinations
Ensured high-quality patient care
Provided efficient clinic operations
Medical Scheduler / Telemarketer
TCM Medical
12.2013 - 05.2014
Scheduled appointments for various medical services
Confirmed patient information
Coordinated with healthcare providers
Maintained accurate records in our scheduling system
Addressed any scheduling conflicts
Provided exceptional customer service to patients
Collaborated with other administrative staff
Certified Hemodialysis Technician
Fresenius Medical Care
05.2011 - 11.2013
Operated and maintained dialysis machines
Ensued that patients receive safe and effective treatment
Monitored patients' vital signs
Documented treatment details
Responded promptly to any emergency or adverse reactions
Exemplified strong technical skills
Compassionate approach to patient care
Health Unit Coordinator (Externship)
UTMB / TDC
10.2010 - 08.2011
Managed patient records
Scheduled appointments
Coordinated communication between various departments
Maintained inventory levels for medical supplies
Ensured compliance with healthcare regulations
Liaison for patients, families, and medical staff
UNIVERSAL BANKER/ VAULT TELLER - PELICAN STATE CREDIT UNION, REGIONS BANK, & WELLS FARGO (FORMERLY KNOWN AS WACHOVIA BANK)
01.2000 - 01.2010
Responsible for cashing checks, receiving and processing deposits, payments and withdrawals for individual and business accounts.
Performed cross-selling bank products and services while processing transactions and answering questions from existing and prospective customers
Managed customer issues and complaints, counseled customers with special needs or requests
Evaluated branch security equipment and investigating security issues when needed.
Education
High School Diploma -
Peabody Magnet HS
Medical Assistant & Hemodialysis Tech -
Remington College
Skills
Administrative Support
Cash/Card Payment Processing
Communicate effectively orally & in writing
Secure confidentiality
Data Entry
Detailed-Oriented
Microsoft Office
Maintain Office Procedures
Proficient computer skills
Strong interpersonal skills
Administrative support expertise
Certification
Medical Assistant, Hemodialysis Tech. OSHA, HIPPA, & CPR
Timeline
Security
Boxer Property
08.2025 - Current
Unit Secretary
HCA Healthcare
03.2025 - 08.2025
Market Research Telephone Interviewer
ReconMR Call Center
09.2024 - 03.2025
Registered Medical Assistant
Tenet Health Care
06.2014 - 08.2016
Medical Scheduler / Telemarketer
TCM Medical
12.2013 - 05.2014
Certified Hemodialysis Technician
Fresenius Medical Care
05.2011 - 11.2013
Health Unit Coordinator (Externship)
UTMB / TDC
10.2010 - 08.2011
UNIVERSAL BANKER/ VAULT TELLER - PELICAN STATE CREDIT UNION, REGIONS BANK, & WELLS FARGO (FORMERLY KNOWN AS WACHOVIA BANK)