Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Volha Apanasovich

New York

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

3
3
years of professional experience

Work History

Store Manager

Boyr Inc
New York
09.2023 - 06.2025
  • Created weekly work schedules for store personnel.
  • Updated POS system with new products and promotional offers.
  • Established customer service standards and monitored staff compliance.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Performed regular price checks to ensure competitive pricing.
  • Resolved customer complaints in a timely manner.
  • Implemented efficient systems for tracking stock movement.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Managed daily banking activities such as deposits and withdrawals.
  • Monitored inventory levels and placed orders to restock shelves.
  • Recruited, trained and supervised new employees.

HR Manager

Softeco
Minsk
09.2022 - 09.2023
  • Conducted recruitment process for new hires, including job postings, interviews and background checks.
  • Coordinated training programs for new employees and existing staff members.
  • Collaborated with other departments to create a positive work environment that promotes collaboration among teams.
  • Responded promptly to employee inquiries about policies or procedures.
  • Developed processes for onboarding new hires into the organization's culture.
  • Managed performance reviews, disciplinary actions and salary negotiations.

Education

Bachelor of Science - Linguistics

Minsk State Linguistic University
Minsk, Belarus
06-2012

Skills

  • Performance management
  • Team building
  • Recruitment coordination
  • Team building and leadership
  • Sales expertise
  • Talent recruitment
  • Risk management
  • Strategic planning

Languages

English
Full Professional
Russian
Native/ Bilingual

Timeline

Store Manager

Boyr Inc
09.2023 - 06.2025

HR Manager

Softeco
09.2022 - 09.2023

Bachelor of Science - Linguistics

Minsk State Linguistic University

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