Volha Kochurava
Miami,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Medexam
03.2014 - 08.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Merchandiser
01.2011 - 12.2014
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Conducted regular store audits to verify compliance with company policies.
- Implemented sales strategies to generate leads and maximize profit margins.
- Developed merchandising strategy to efficiently move overstock.
- Developed visual merchandising plans and strategies to promote store offerings.
Education
College -
Belarusian College
Belarus01.2013
Skills
- Staff Management
- Microsoft Office Expertise
- Executive Calendars
- Product and Service Knowledge
- Customer Relationship Management
- Customer Service and Satisfaction
Languages
Russian
Native or Bilingual
Timeline
Assistant Manager
Medexam
03.2014 - 08.2018
Merchandiser
01.2011 - 12.2014
College -
Belarusian College
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