Volodia Gabrielyan

Los Angeles,CA

Summary

Experienced with operational process improvements and streamlining workflows for efficiency. Utilizes strong problem-solving skills and collaborative approaches to meet organizational goals. Track record of effective resource management and implementing best practices for operational success.

Overview

2027

years of professional experience

Work History

Operations Manager

World Home Health

2021 - 2026

Team Leadership: Directed daily operations and scheduling for a team of 15+ staff members in a high-pressure environment.
Client Relations: Served as the primary point of contact for 40+ weekly inquiries, maintaining high satisfaction through rapid response and resolution.
Process Design: Improved scheduling efficiency through the optimization of routing and coordination protocols.
Operational Excellence: Oversee high-volume digital workflows, processing 1,000+ records weekly while ensuring 100% accuracy and regulatory compliance.
Efficiency Gains: Boosted workflow productivity by identifying bottlenecks and implementing system enhancements. Developed and managed tracking systems to monitor team performance, leading to a significant reduction in turnaround time.
Cross-Functional Leadership: Coordinate with 5+ departments to resolve complex workflow issues and maintain seamless operational performance.

Co-Owner & Operations Manager

Private Ventures

01.2021 - Current

Global Management: Manage end-to-end operations for multiple international ventures, overseeing budgeting, strategic planning, and project execution.
Business Growth: Scaled revenue through targeted digital outreach and marketing initiatives.
Developed strategic business plans to enhance operational efficiency and market reach. Led team in implementing innovative marketing strategies, increasing brand visibility and customer engagement.

Logistics & Operations

GES / Amazon / NHS

01.2017 - 2021

Fast-Paced Support: Supported logistics and administrative workflows in high-demand environments, consistently meeting strict deadlines and performance targets.
Compliance: Maintained meticulous record-keeping and data compliance across all operational tasks.
Enhanced event experiences by coordinating and executing seamless logistics and operations.

Skills

Remote Operations: Workflow Optimization, Process Improvement, Digital Transformation
Administration: Executive Scheduling, High-Volume Record Management, Resource Coordination
Data & Analytics: Performance Reporting, Financial Tracking, Budgeting, Data Compliance
Communication: Client Relationship Management, Multi-departmental Collaboration, Vendor Logistics
Tech Stack: Microsoft Office 365, Google Workspace, Microsoft Teams, CRM Systems, Slack
Operational efficiency

Operations management
Scheduling and coordination
Process improvement
Business development
Teamwork and collaboration
Attention to detail

Timeline