Volodymyr Slovogorodskyi
Los Angeles,CA
Summary
A dedicated professional with many years of experience at tables in casinos and at private events. Customer Oriented
The employee is dedicated to building rapport and sharing positive experiences. I am looking for a job in gambling and Hotel And Restaurant industry .
Open for relocation .
Overview
14
14
years of professional experience
Work History
Closed Circuit TV Video Surveillance Operator
Princess Casino
12.2021 - 03.2023
- Operated surveillance equipment, video recorders and computers to monitor activities within facility.
- Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
- Researched cheating methods and advantage play systems to quickly identify illegal activity.
- Maintained log of surveillance operations, noting discrepancies or suspicious activity.
Manager & Administrator
Bartolomeo Hotel And Restaurant Velur
08.2018 - 12.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Casino Manager
Vizavi Casino
06.2014 - 08.2018
- Coordinated staff schedules, rotations and breaks.
- Addressed customer behavior or complaints head-on to maintain smooth and professional operations.
- Satisfied VIP clients with complimentary benefits to encourage continued gameplay.
- Interviewed, hired and trained new gambling floor workers.
Pit Supervisor
Versales Casino
04.2012 - 06.2014
- Eliminated customer service issues by quickly resolving disputes and correcting problems.
- Trained, supervised and evaluated workers.
- Performed paperwork required for monetary transactions.
- Listened effectively and used issue resolution skills to efficiently handle guest complaints and promote brand loyalty.
Dealer
Imperial Casino
02.2009 - 04.2012
- Maintained fast, smooth game pace by efficiently handling , chips, money, and cards.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
Education
Bachelor of Science - Studied 3 of 5 Total Years Needed
University of Construction And Architecture|
Kyiv, Ukraine07.2022
Skills
- Payout procedures
- Conflict resolution
- High level of customer service
strong work ethic, ability to multi-task and prioritize
effectivity
- Effective Customer Communication
- Learning Strategies
- Standard Operating Procedure Development
- Management and leadership
Timeline
Closed Circuit TV Video Surveillance Operator
Princess Casino
12.2021 - 03.2023
Manager & Administrator
Bartolomeo Hotel And Restaurant Velur
08.2018 - 12.2020
Casino Manager
Vizavi Casino
06.2014 - 08.2018
Pit Supervisor
Versales Casino
04.2012 - 06.2014
Dealer
Imperial Casino
02.2009 - 04.2012
Bachelor of Science - Studied 3 of 5 Total Years Needed
University of Construction And Architecture|
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