Summary
Overview
Work History
Education
Skills
Timeline
Manager

Von Duong

Cypress ,TX

Summary

Dynamic manager with over 20 years in the beauty industry, excelling at Lush Beauty & Co. Proven expertise in customer service and inventory management, enhancing client satisfaction through tailored nail services. Recognized for leadership in team performance and adept at problem-solving, ensuring a seamless salon experience.

Overview

12
12
years of professional experience

Work History

Manager

Lush Beauty & Co
03.2024 - Current

Accumulated extensive experience in nail salon environments over two decades. Managed inventory, ensuring efficient stock levels and availability. Scheduled appointments and provided comprehensive nail services.

Professional Nail Technician

Aloha Beauty Lounge
12.2023 - 02.2025
  • Demonstrated proficiency in various nail enhancement techniques such as acrylics, gels, dipping systems, and silk wraps for diverse client needs.
  • Built trust with clients by conducting thorough consultations to assess their nail health, preferences, and desired outcomes before beginning any service.
  • Enhanced customer satisfaction by providing high-quality manicure and pedicure services.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Communicated effectively with management concerning important customer issues.

Professional Nail Technician

Venetian Nail Spa
08.2013 - 11.2023
  • Provided high-quality manicure and pedicure services, ensuring client satisfaction through attention to detail.
  • Maintained cleanliness and organization of workstations, adhering to sanitation protocols and safety standards
  • Developed professional relationships with clients by addressing concerns and resolving issues promptly.
  • Utilized advanced knowledge of skin care treatments to provide targeted hand massages during manicures or foot massages during pedicures for enhanced relaxation experiences.
  • Gained a reputation for consistently delivering exceptional results in nail repair and restoration services for clients with damaged or weakened nails.
  • Enhanced customer satisfaction by providing high-quality manicure and pedicure services

Education

Alma Bryant High School
Irvington, AL
05.1999

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Sales management
  • Schedule preparation
  • Performance evaluations
  • Product management
  • Budget control

Timeline

Manager

Lush Beauty & Co
03.2024 - Current

Professional Nail Technician

Aloha Beauty Lounge
12.2023 - 02.2025

Professional Nail Technician

Venetian Nail Spa
08.2013 - 11.2023

Alma Bryant High School
Von Duong