Vonda Johnson
Houston,TX
Summary
Positive and reliable with eye for detail and commitment to accuracy. Bringing strong communication, software skills and proficiency in data entry. Dedicated to maintaining high standards and successfully contributing to a great organization.
Overview
4
4
years of professional experience
Work History
Data Entry Image Review Clerk
Employment & Training Centers, Inc.
10.2024 - Current
- Properly identify for accurately key enter license plate numbers and state codes.
- Improve workflow efficiency by consistently meeting image review quality and productivity.
AP Customer Service Representative
Atria Senior Living
05.2022 - 09.2024
- Successfully completed high volume inbound calls from vendors providing exceptional customer service.
- Excellent phone etiquette and communication skills.
- Monitored AP customer service inbox and responded in a timely manner with100% satisfaction.
- Assisted customers to resolve issues efficiently ensuring smooth resolution and trust.
- Improved customer service experience by quickly addressing questions and concerns in regards to vendor invoices.
- Analyzed PO vendor invoices and check request using accounting software systems.
- Reviewed invoices for any discrepancies or errors to resolve payment disputes.
AR Billing Coordinator
Aston Carter
02.2022 - 05.2022
- Processed resident's rental payments via phone
- Updated accounts to reflect payments in the RMS system
- Reconcile accounts and resolve discrepancies between billing records and payments received
- Uploaded residential agreements into the RMS system
- Improved billing accuracy by implementing cross-checking procedures.
- Handled billing discrepancies to prevent revenue loss and maintain client satisfaction.
Accounts Payable Specialist
Ingenium Talent (BrightSprings Health)
04.2021 - 02.2022
- Processed high volume vendor invoices and check request for payment
- Collaborated with procurement team to resolve discrepancies between purchase orders and invoices received.
- Updated vendor information regularly, ensuring accurate contact details and banking information for prompt payments.
- Reviewed invoices for proper approval and coding
- Coded invoices with the General Ledger
- Constructed expense reports for payment
Education
Diploma -
National College
Louisville, KY05-2013
Skills
- Customer Service
- Accounts Payable
- Medical Claims
- Billing
- Microsoft Office
- Cash Handling
- Document/check scanning
- Attention to detail
- Multitasking
- Audit and visual inspection
- Organized
- Teamwork
Timeline
Data Entry Image Review Clerk
Employment & Training Centers, Inc.
10.2024 - Current
AP Customer Service Representative
Atria Senior Living
05.2022 - 09.2024
AR Billing Coordinator
Aston Carter
02.2022 - 05.2022
Accounts Payable Specialist
Ingenium Talent (BrightSprings Health)
04.2021 - 02.2022
Diploma -
National College
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