Vonda Legree
Columbia,SC
Summary
Organized Central Scheduler with experience in healthcare administration and scheduling tasks. Strengths include strong interpersonal skills, problem-solving abilities, and proficiency in medical terminology and software. Notable contributions in previous roles include streamlining scheduling systems for improved efficiency, enhancing patient satisfaction through effective communication, and ensuring smooth operation of daily administrative activities.
Overview
13
13
years of professional experience
Work History
Central Scheduler
MUSC
Columbia , SC
12.2021 - Current
- Performed data entry of patient demographics into the practice management system.
- Assisted patients with canceling and rescheduling appointments.
- Updated patient information in databases and adhered to confidentiality requirements.
- Utilized electronic medical records (EMR) systems for accurate and up-to-date scheduling information.
Centralized Scheduler
Novant
Winston-Salem, NC
02.2017 - 11.2021
- Provided assistance with insurance verification process prior to booking an appointment.
- Coordinated communication between patients and healthcare providers regarding appointment times.
- Responded promptly and professionally to requests from patients regarding their appointment times or rescheduling needs.
- Ensured compliance with HIPAA regulations when handling confidential patient information.
Radiology Operation Tech Assistant
Durham Diagnostic Imaging
Durham, NC
09.2011 - 02.2017
- Facilitate the patient experience by greeting patients, verifying patients' identity, assisting those with special needs, and ensuring physical and emotional comfort.
- Assist CT/MR technologist with preparing contrast agents and necessary supplies.
- Administer IV for contrast procedure.
- Assist in administering preliminary and post-exam instruction and answering non-medical related questions.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
Berkeley
Moncks Corner, SC06-1988
Skills
- Calendar Management
- Deadline-oriented
- Workflow Optimization
- Meeting Coordination
- Scheduling expertise
- HIPAA Compliance
- Strong Organization
- Data Entry
- Insurance Verification
- Patient Scheduling
- Medical Terminology
- Referral Verification
- Telephone Etiquette
- Attention to Detail
- Organization and Time Management
- Multitasking
- Problem-solving aptitude
- Organizational Skills
- Customer Service
- Computer Proficiency
Timeline
Central Scheduler
MUSC
12.2021 - Current
Centralized Scheduler
Novant
02.2017 - 11.2021
Radiology Operation Tech Assistant
Durham Diagnostic Imaging
09.2011 - 02.2017
High School Diploma -
Berkeley
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