Vonda Simmons
Belmont ,NC
Summary
Skilled Case Manager with a proven track record at Inlivilan, adept in problem-solving and relationship building. Excelled in enhancing client care through comprehensive case management and effective conflict resolution, achieving significant improvements in client outcomes. Mentored new staff, fostering a culture of growth and collaboration. Expert in case documentation and multitasking, consistently meeting regulatory compliance.
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Case Manager
Inlivilan
08.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Partnered with local organizations to expand access to social and community services.
Case Manager Coordinator
Roof Above
03.2022 - 07.2024
- Conducted thorough assessments of client needs, strengths, and risks to inform appropriate interventions and support services.
- Assisted caseworkers with regular visits to homes and schools to evaluate child safety and quality of care.
- Established strong community partnerships to broaden available resources for clients and their families.
- Mentored new case managers, sharing valuable insights from years of hands-on experience in the field.
- Intervened in urgent and crisis situations and provided services in compliance with NC and federal regulations and laws.
Family Services Coordinator
Concrete Roses Life Center
02.2021 - 02.2022
- Attended and participated staff meetings and training seminars.
- Maintained confidential records and documentation in HMIS database.
- Conducted intake interviews and completed Eligibility assessments to understand client needs and discover issues that affect treatment.
- Boosted family stability by offering referrals for housing assistance, food banks, or other necessities as needed.
- Reduced barriers to service access for families through diligent outreach efforts, connecting them with appropriate resources.
- Liaised with community organizations and provided resource and treatment referrals.
- Improved access to community resources for families, through establishing strong partnerships with local organizations.
- Identified and reported signs and symptoms of violence, abuse and neglect for immediate intervention and remediation.
Education
Bachelor of Science - Business Administration
Bennett College
Greensboro, NCSkills
- Problem-solving
- Case management
- Time management
- Case documentation
- Organization and multitasking
- Relationship building
- Conflict resolution
Certification
Certified Master Life Coach
Certified NC Peer Support
Certified Motivational Interviewing Facilitator
Certified Suicide Prevention facilitator
Timeline
Case Manager
Inlivilan
08.2024 - Current
Case Manager Coordinator
Roof Above
03.2022 - 07.2024
Family Services Coordinator
Concrete Roses Life Center
02.2021 - 02.2022
Bachelor of Science - Business Administration
Bennett College
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