Vonda Petty
Maple Falls
Summary
Accomplished Account Executive, adept at client relationship building and budget management. Successfully developed tailored service solutions, enhancing customer satisfaction and retention. Skilled in account management and team collaboration, ensuring seamless service delivery.
Knowledgeable Interior Consultant, with creative approach to designing functional and aesthetically pleasing spaces. Proven ability to manage multiple projects from conception to completion while maintaining keen attention to detail. Demonstrated proficiency in space planning and client communication.
Overview
23
23
years of professional experience
Work History
Account Executive
ServiceMaster Cleaning by Roth
Bellingham, WA
04.2024 - Current
- Developed and maintained strong client relationships to drive customer satisfaction and retention.
- Read and understand the mitigation and construction scope of work and blueprints of the jobs to explain to clients.
- Conducted comprehensive needs assessments to tailor service solutions for diverse client.
- Utilized CRM software to track interactions, analyze trends, and report on account performance.
- Delivered presentations on service offerings, effectively communicating value propositions to clients.
- Assisted in the development of marketing materials to promote services and attract new business opportunities.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Coordinated project schedules and timelines to ensure timely completion of deliverables.
- Assisted in tracking project progress using project management software and tools.
- Supported budget management by monitoring expenses and processing invoices accurately.
Interior Design Consultant
Self Employed Services
Bellingham, WA
01.2003 - Current
- Developed customized design solutions tailored to client preferences and lifestyle needs.
- Conducted thorough site assessments to evaluate spatial layout and functionality.
- Collaborated with contractors and suppliers to ensure timely project completion.
- Created detailed project proposals, including mood boards and color palettes.
- Construction Certificate
- Assessed client needs and preferences, developing tailored design proposals that exceeded expectations.
- Selected appropriate color schemes, lighting fixtures, fabrics, furniture pieces that aligned with client vision while adhering to budget constraints.
Home Care Provider
Cascade Connections / CDWA
Ferndale, WA
02.2021 - Current
- Developed personalized care plans in collaboration with clients and healthcare professionals.
- Trained and mentored new staff on care protocols and best practices.
- Fostered positive relationships with clients and families to enhance support networks.
Education
Associate of Arts - Sociology
Azusa Pacific University
Azusa, CASkills
- Effective communication
- Building industry connections
- Budget management
- Client relationship building
- Account management
- Teamwork and collaboration
- Interior design
- Interior styling
- Space planning
- Concept development
- Project management
- Excellent attention to detail
Timeline
Account Executive
ServiceMaster Cleaning by Roth
04.2024 - Current
Home Care Provider
Cascade Connections / CDWA
02.2021 - Current
Interior Design Consultant
Self Employed Services
01.2003 - Current
Associate of Arts - Sociology
Azusa Pacific University