Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vonetta Witcher

North Versailles,PA

Summary

With a proven track record, I excel in cross-functional team collaboration and accounts receivable, showcasing a keen attention to detail and a positive attitude. My expertise includes resolving billing discrepancies and leading teams to exceed performance targets, demonstrating both critical analytical abilities and exceptional interpersonal skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sr. Accounts Receivable Specialist

CVS Health
Monroeville, PA
10.2014 - Current
  • Analyzed customer accounts to identify discrepancies and resolve them in a timely manner.
  • Processed online claims to insurance companies for payment.
  • Handle electronic claim submission with primary and copay assist programs
  • Resolved billing discrepancies with primary insurance claims.
  • Documented account updates based on actions taken

Retention Specialist

Alorica
West Mifflin, PA
04.2014 - 10.2014
  • Respond to an average of 15 daily calls.
  • Encouraged members to reconsider cancelling.
  • Resolved member complaints efficiently.
  • Documented actions taken during calls.
  • Fulfilled call and performance targets.
  • Receive and relay necessary details seamlessly while on calls.

Packer /Team Leader

Home Shopping Network
Roanoke, VA
10.2009 - 03.2014
  • Matched picked items with packing lists for accuracy.
  • Placed product, inserts, and order summary in containers with proper shipping labels.
  • Created and printed bills of Lading for outgoing UPS trucks.
  • Helped new hires and current employees with job-related issues.

Education

High School Diploma -

Franklin County High
Rocky Mount, VA
06-1993

Skills

  • Cross-functional team collaboration
  • Accounts receivable
  • Attention to detail
  • Friendly, positive attitude
  • Multitasking

Certification

  • Notary Public

Timeline

Sr. Accounts Receivable Specialist

CVS Health
10.2014 - Current

Retention Specialist

Alorica
04.2014 - 10.2014

Packer /Team Leader

Home Shopping Network
10.2009 - 03.2014

High School Diploma -

Franklin County High
Vonetta Witcher
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