Vonnetta Powell
Sebring,FL
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Strong focus on teamwork and adaptability, consistently meeting and exceeding performance targets. Reliable and flexible, aligning with evolving organizational needs and priorities
Overview
30
30
years of professional experience
1
1
Certification
Work History
Reader / Test Scorer
Measurement Incorporated
01.2025 - Current
- Maintained strict confidentiality while handling student information, ensuring compliance with privacy regulations
- Referenced the Rubic and scoring point systems for accuracy in scoring
- Maintained strict attention to detail while reviewing complex written answers from students across various subjects
- Upheld company policies and procedures during the scoring process, such as being on camera, ensuring a high degree of professionalism and integrity
- Experienced with MIRA scoring platform
Cardiology / Electrophysiology Technician
Medical Contract Assignments
03.2003 - Current
- Helped physicians complete cardiac issues and peripheral vascular concerns by assisting with procedures such as pacemaker insertions and balloon angioplasties.
- Operated diagnostic imaging equipment to complete contrast-enhanced heart and cardiovascular system radiographs
- Utilizing EHR systems for comprehensive documentation and data storage
- Assisted with administrative tasks such as billing, inventory management, and equipment maintenance to ensure smooth operation of the electrophysiology lab.
- Troubleshot technical issues during cardiology studies to ensure accurate data collection and minimize disruptions to patient care processes.
Radiology Technician
United States Army
02.1995 - 03.2003
- Managed the Radiology Department at Camp Casey, South Korea, Team of 7 personnel
- Supervised and trained radiology students by organizing a unique training program reducing staffing shortages
- Extraction of data from electronic charts for patient verification as a universal safety measure
- Interpret data to streamline resource utilization, equipment allocation, and inventory management
- Operated radiologic equipment to obtain images of body structures.
- Efficiently managed inventory of products required for daily operations while identifying opportunities to reduce costs without compromising quality.
- Adhered to all HIPAA regulations when handling patient information, maintaining strict confidentiality and ethical standards throughout the workplace
Education
Information Technology
IT Course Careers
Online03-2025
Certificate of Technical Studies - Information Technology
Google IT Support Professional Certificate
Coursera, Online01-2025
Computer User Support Specialist - Computer Network And Security
ACI-LEARNING
Jacksonville, FL01-2022
Bachelors - Radiological Sciences Management
AdventHealth University
Orlando, FL01-2017
Skills
- Active Directory
- User guidance
- Ticketing Support System
- Computer Hardware and Peripherals
- Software upgrades
- Customer Support
- Microsoft Office
- Operating Systems
- Technical troubleshooting
- Multitasking
- Analytical thinking
- Communication and interpersonal skills
Certification
- Google Cybersecurity Professional Certification, Google, 2024
- Google IT Support Professional Certification, Google 2025
- CompTIA Security+ Certification, CompTIA, 2024
- ITILv4 Foundations Certification, Axelos, 2022
- CompTIA A+ Certification, CompTIA, 2023
Timeline
Reader / Test Scorer
Measurement Incorporated
01.2025 - Current
Cardiology / Electrophysiology Technician
Medical Contract Assignments
03.2003 - Current
Radiology Technician
United States Army
02.1995 - 03.2003
Information Technology
IT Course Careers
Certificate of Technical Studies - Information Technology
Google IT Support Professional Certificate
Computer User Support Specialist - Computer Network And Security
ACI-LEARNING
Bachelors - Radiological Sciences Management
AdventHealth University
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