Vontresa Toombs
Leesburg,GA
Summary
Respectful Medical Records Specialist with superior attention to detail and skill in evaluating and correcting health records. Excellent work ethic and exemplary time management skills, demonstrated over 10 years of industry expertise. Also a Certified Patient Account Representative with over six years in patient accounting and customer service. Great team player, quick learner, great multitasker, and very versatile.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Records Technician
DHA Martin Army Community Hospital
12.2020 - Current
- Responsible for reviewing the overall quality and completeness of clinical documentation
- Applies comprehensive knowledge of medical terminology, anatomy & physiology, disease processes, treatment modalities, diagnostic tests, medications, procedures as well as the principles and practices of health services and the organizational structure to ensure proper code selection
- Adheres to accepted coding practices, guidelines and conventions when choosing the most appropriate diagnosis, operation, procedure, ancillary, or evaluation and management (E/M) code to ensure ethical, accurate, and complete coding.
- Demonstrated strong attention to detail while cross-referencing medical records for completeness and consistency, identifying potential errors and facilitating prompt resolution.
Insurance Manager
Phenix City Spine and Joint Center
02.2019 - 12.2020
- Maintains office services by organizing office operations and procedures
- Controls correspondence, design filing systems, assign and monitor clerical functions
- Verify insurance, bill claims to the appropriate payer, maintain revenue.
- Developed and implemented successful sales strategies for increased revenue and market share in the insurance sector.
- Conducted regular performance evaluations for staff members, offering constructive feedback and identifying areas for professional development opportunities.
Reimbursement Analyst
The Hughston Clinic
07.2017 - 02.2019
- Respond to customer requests via telephone and email
- Analyze departmental documents for appropriate distribution and filing
- Enter details such as payments, account information and call logs into the computer system
- Perform initial client assessment and analysis to begin research process
- Develop new process for employee evaluation which resulted in marked performance improvements
- Copy, log, and scanned supporting documentation.
Medicare Patient Account Representative
Phoebe Putney Memorial Hospital
11.2016 - 05.2017
- Entered details such as payments, account information and call logs into the computer system
- Responded to customer requests via telephone and email
- Analyzed departmental documents for appropriate distribution and filing
- Developed new process for employee evaluation which resulted in marked performance improvements
- Researched and updated all required materials needed for firm and partners.
Medicaid Patient Account Representative
Phoebe Putney Memorial Hospital
11.2014 - 11.2016
- Set up and managed client accounts to ensure compliance with established policies and procedures
- Collaborated with other financial institutions to facilitate money and account transfers
- Concluded in-depth research utilizing internet
- Implemented and maintained detailed database to accurately track clients and prospects
- Streamlined client communication process
- Collaborated with support staff to maintain account compliance and reduce missing documents.
Workers Compensation Account Representative
Phoebe Putney Memorial Hospital
08.2014 - 11.2014
- Set up and managed client accounts to ensure compliance with established policies and procedures
- Collaborated with other financial institutions to facilitate money and account transfers
- Concluded in-depth research utilizing internet
- Implemented and maintained detailed database to accurately track clients and prospects
- Streamlined client communication process
- Collaborated with support staff to maintain account compliance and reduce missing documents.
Correctional Officer
TERRELL COUNTY PRISON CAMP
04.2010 - 01.2013
- Utilized security, safety, and protective measures at all times Provided all policing functions, with emphasis on defusing potentially violent situations
- Maintained over 200 inmates during my shift
- Conducted various training sessions including Escorted inmates to and from cells, court, hospitals and medical appointments
- Determined and assigned inmates to appropriate housing
- Issued cleaning supplies, comfort items, laundry and all basic meals.
Correctional Officer
RUTLEDGE STATE PRISON
04.2008 - 02.2010
- Utilized security, safety, and protective measures at all times Provided all policing functions, with emphasis on defusing potentially violent situations
- Maintained over 200 inmates during my shift
- Conducted various training sessions including
Education
Associates of Applied Science - Medical Billing & Coding
Grantham University
Lenexa, KS08.2019
HIGH SCHOOL DIPLOMA -
Terrell HIgh School Dawson
Dawson, GA01.2004
Skills
- EDI
- Excel
- Medical Coding
- Medical Terminology
- ICD-10
- Medical Billing
- CPT Coding
- Medical Records Auditing
- HIPAA Compliance
- Patient confidentiality
- Healthcare Data Analytics
- Insurance Verification
- Health Information Systems
Certification
Certified Patient Account Representative, 08/01/16, Present, Georgia Chapter of the Healthcare Financial Management Association
Personal Information
Title: Medical Records Technician
Timeline
Medical Records Technician
DHA Martin Army Community Hospital
12.2020 - Current
Insurance Manager
Phenix City Spine and Joint Center
02.2019 - 12.2020
Reimbursement Analyst
The Hughston Clinic
07.2017 - 02.2019
Medicare Patient Account Representative
Phoebe Putney Memorial Hospital
11.2016 - 05.2017
Medicaid Patient Account Representative
Phoebe Putney Memorial Hospital
11.2014 - 11.2016
Workers Compensation Account Representative
Phoebe Putney Memorial Hospital
08.2014 - 11.2014
Correctional Officer
TERRELL COUNTY PRISON CAMP
04.2010 - 01.2013
Correctional Officer
RUTLEDGE STATE PRISON
04.2008 - 02.2010
Associates of Applied Science - Medical Billing & Coding
Grantham University
HIGH SCHOOL DIPLOMA -
Terrell HIgh School Dawson
Certified Patient Account Representative, 08/01/16, Present, Georgia Chapter of the Healthcare Financial Management Association
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