Vontrese Torres
Jacksonville,FL
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Productive Data Entry Clerk with 10+ years of experience accomplishing data entry projects on time and often ahead of schedule. Accuracy-driven when entering information by checking for errors.
Overview
7
7
years of professional experience
Work History
Certified Clinical Medical Assistant
Ascension St. Vincent
Jacksonville, FL
05.2018 - Current
- Documented vital signs and health history for patients in clinic and hospital environments.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Taught patients about medications, procedures and care plan instructions.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
- Maintained detailed records of test results by entering data and patient information into computer.
Data Entry Clerk
Stein Mart Corporate
Jacksonville, FL
10.1998 - 12.1999
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Outlined appropriate processes and procedures to fulfill and complete inquiries.
- Sent completed entries for evaluation and final approval.
- Identified data entry errors and reported to necessary departments.
Customer Service Associate
American Transtech
Jacksonville, FL
08.1994 - 07.1996
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Education
Certification - Clinical Medical Assistant
Sanford Brown Institute
Jacksonville, FL07.1997
High School Diploma -
Samuel W. Wolfson High School
Jacksonville, FL06.1995
Skills
- Data Verification
- Self-Starter
- Written and Verbal Communication
- 10-Key Certification
- Alphanumeric Entry
- Attention to Detail
- Multitasking and Prioritization
- EMR Software
Timeline
Certified Clinical Medical Assistant
Ascension St. Vincent
05.2018 - Current
Data Entry Clerk
Stein Mart Corporate
10.1998 - 12.1999
Customer Service Associate
American Transtech
08.1994 - 07.1996
Certification - Clinical Medical Assistant
Sanford Brown Institute
High School Diploma -
Samuel W. Wolfson High School