Voster Preval

• Responded to customer inquiries via phone.
• Provided product and service information to customers.
• Maintained customer records in company database.

Provided compact prosecution by providing complete legal analysis of claimed invention by detecting 101,112(a),112(b), 112(f),112(d) issues.

Reviewed claimed invention in light of applicant's specification and drawings to determine the meat and bones of claimed invention to provide the best search possible.

Determined whether application or amendment introduces new matter and if so provide 112(a) rejection.

Determined whether the restriction is proper based on whether multiple inventions are being claimed. Determined whether the claimed invention is operable as disclosed based on whether the specification contains a written description of the invention, and of the manner and process of making and using it, in such full, clear, concise, and exact terms as to enable a person of ordinary skills to determine whether the inventor had possession of the claimed invention. Performed complete search using claimed invention, written description, and figures to search for claimed invention using search tools such as Google Patent, Global Dossier, 3GPP, foreign patent databases, etc. Responded to applicant's inquiry about status of patent application.

Drafted a legal and technical response to provide a response to the file.

• Help the company in a strategic move aiming at providing service to higher end Business customer with multiple locations instead of low end Business with single location aiming at generating 300 millions dollar per year
• Pre-install and activate Data for DS3, Fiber and multi-T1 MPLS services
• Build MPLS-VPN using VRF, address family and BGP to connect multiple sites
• Investigate and resolve routing issues
• Work closely with design engineer to test and set-up MPLS-VPN for customer's network.

• Pre-installed business customers on Cbeyond’s network with Cisco routers with different configurations to establish Analog, PRI, CAS, SIP and mixed Demarks for voice and data services in a broadsoft environment generating revenue of $6.7millions
• Managed field installations by coordinating installation techs, ILEC resources and business customer vendors to achieve successful implementation of Cbeyond services
• Defined the pre-install process and procedures in the current revision of the department’s run book allowing the company to be more time efficient in turning up new customer
• Acted as the backup manager for handling training and problem resolution of escalations for Pre-Installs and T1 trouble tickets
• Tested, accepted, troubleshot ADSL cable pairs with AT&T field tech’s and configure ADSL switch, aiming at saving the company $7millions in cost to turn up a new customer
• Conducted proactive monitoring and maintenance of T1 circuits to isolate trouble and drive resolution of trouble tickets with the ILEC (AT&T, Verizon, and Qwest)
• Provided assistance to CBeyond customers and their vendors in configuration of networking equipment from Switches, firewalls, PCs and IP phones
• Performed User Acceptance Testing on new system upgrades (Siebel, Raptor, etc) and participated in UAT test case scenario meetings to make sure all aspects of a change request are tested thoroughly prior to implementation

• Performed maintenance on Network elements such as Nortel DMS-300, MCU
• TDM and VoIP circuits provisioning, work with Cisco getaway 5300 and 5850, Head to head VoIP testing with customer
• Such as IDT, XO communication, France Telecom, Teleglobe, Global Crossing, Telecom Italia aiming at generating $2millions in revenue
• Configured and test T1 and DS3 at the mux and switch level using T-Bird test set
• Investigated and Solve VoIP interconnection problem aiming at saving the company $20 millions
• Work closely with customer to fix technical issues

• Directed all technical projects and implemented interconnection with Local PSTN and international carriers aiming at helping the company generating revenue of $4millions
• Resolved all technical problems related to DCME, Switch, NT and Unix servers
• Work closely with customer to fix technical issues

• Frequency Planning of a 4 cell cluster TDMA based cellular network Directed all technical projects Solved all technical problems related to switch and cell sites

• Directed a SONET Network project worth of $20millions for voice and data transport
• Managed an IMF financed $15 million project designed to interconnect all banks and financial places using fiber optics Installed a 50 kilometer LAN Network for 25 Banks located throughout Port-au-Prince, Haiti using a SONET Network as Backbone Met with bank (customer) and IMF envoy in order to listen to the bank complaints regarding key project requirement Discussed budget issue with Equipment / Network provider

• Provided support to the network administration team
• Configured Synoptic Hubs and Cisco Routers