Voughnika Dureny

• Prepared files for court proceedings.
• Conducted phone calls to proceed with hearings
• Enhanced office organization with regular maintenance of files and records.
• Improved case management by organizing and updating files, facilitating timely access to vital information.
• Answered telephone calls, took messages and transferred calls to appropriate colleagues.
• Prepared court documents for filing in alignment with established protocols to support compliance.

• Work with refugees/migrants who are residing in shelter care.
• Conducted regular evaluations of facility conditions,

addressing any maintenance needs promptly.

•Assisted in conducting intake and completing needs assessment.
• Provided support for congregate and non- congregate shelters

• Answered unit calls and took messages for healthcare staff to maximize team productivity.
• Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
• Prepared admissions charts and scanned records.
• Maintain filing system upon patient admission, transfer and/or discharge.
• Coordinating the needs of nurses and patients with other departments and
  physicians.

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Maintained personnel records and updated internal databases to support document management.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.

• Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
• Assisted patients with basic care needs.
• Comfort patients after the vaccines administered.

• Ensured compliance with industry regulations by staying current on changes in legislation impacting logistics operations.
• Improved on-time delivery rate with proactive shipment tracking and coordination with carriers.
• Spearheaded initiatives to reduce waste in packaging materials, contributing to the company''s sustainability goals.
• Delegate tasks to associates based on priority
• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments