Voyanna Paden
Houston,TX
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
7
7
years of professional experience
Work History
Substitute School Secretary
Santa Rosa County School District
Current - 04.2025
- Provides a variety of clerical and administrative support for administrators
- Types, edits and proofreads correspondence, reports, memoranda and contracts
- Receives and screens phone calls, greets visitors, and reviews and disseminates incoming mail.
- Facilitates communication to the administrator in emergency situations.
- Provides customer service to visitors, parents, and staff; schedules meetings, appointments, and travel arrangements.
- Maintains payroll records, makes bank deposits and disbursements, maintains time and attendance records
- Purchases, supplies, and monitors procurements.
- Provides first aid service to students and staff in school nurse's absence
- Responsible for wiping down surfaces to uphold sanitation standards, as required for a safe school environment.
- Assists administrators and other staff members in the orderly, expedient, and safe transition of students from one location to another.
- Required to have prompt, regular attendance in person, and be available to work on-site, in person, during regular business hours, and as needed.
- Performs other duties as assigned by an appropriate administrator or their representative.
Substitute Teacher K-12
ESS Education
Milton, FL
Current - 04.2025
- Follow lesson plans provided by the regular Teacher to create a cohesive and consistent learning experience for students
- Manage the classroom effectively to encourage student participation, minimize distractions, and maintain a positive learning environment
- Adapt teaching methods to fit the needs of each individual student
- Supervise students in and out of the classroom, including in the halls, on the playground, and in the cafeteria
- Provide in-class and at-home assignments based on the available lesson plan
- Gives clear instructions and helps students understand the lesson
- Maintains discipline and control of the classroom
- Fosters a safe and nurturing learning atmosphere
- Records and grades quizzes, homework, projects, and exams
- Observe and follow school policies
Substitute Paraprofessional I
Santa Rosa County School District
Current - 04.2025
- Provide specialized support to an individual or group of students as a classroom aide, special education or one-to-one aide, transportation aide, cafeteria aide, playground aide, hall monitor, or before/after school program aide
- Classroom management help manage student behavior, monitor the classroom, and minimize disruptions
- Co-teach lessons, lead small groups, and review classwork
- They may also assist with lesson planning
- Help students with their physical, personal, academic, and emotional needs
- They may also provide one-on-one support to students with special needs
- Perform clerical tasks such as typing, filing, photocopying, and grading tests and homework
- Communicate with parents, school officials, and staff
- They may participate in parent-teacher conferences and faculty meetings
- Organize the classroom and teaching materials
- Use standard office equipment and personal assistive devices
- Also support medical needs, such as administering medications, tube feedings, and recognizing and responding to critical symptoms
Substitute Clerical Data III
Santa Rosa County School District
Current - 04.2025
- Demographic Information
- Academic Performance Data
- Behavioral Data
- Attendance Records
- Social-Emotional Learning Data
- Health and Wellness Data
- Technology Usage Data
- Collect and Chart Data
- Analyze Data
- Prioritize Needs
- Set Goals
- Select Common Instructional Strategies
- Determine Results Indicators
- Monitor and Evaluate
Substitute Teacher
Escambia County School District
, FL
Current - 04.2025
- Follow lesson plans provided by the regular Teacher to create a cohesive and consistent learning experience for students
- Manage the classroom effectively to encourage student participation, minimize distractions, and maintain a positive learning environment
- Adapt teaching methods to fit the needs of each individual student
- Supervise students in and out of the classroom, including in the halls, on the playground, and in the cafeteria
- Provide in-class and at-home assignments based on the available lesson plan
- Gives clear instructions and helps students understand the lesson
- Maintains discipline and control of the classroom
- Fosters a safe and nurturing learning atmosphere
- Records and grades quizzes, homework, projects, and exams
- Observe and follow school policies
Direct Support Professional
U.S. Medical Staffing, Inc.
08.2023 - 03.2025
- Provides direct care to those with intellectual and developmental disabilities
- Performs personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks
- Fosters positive relationships between caretakers and individuals served
- Ensures client safety and maintaining a safe environment
- Reminds and assists clients with self-administration of medications (with proper training)
- Encourages self-help activities
- Reports changes in client's condition or family situation to administrators and supervisors
- Documents services provided
- Performs home management functions such as light housekeeping, laundry, bed making, and cleaning
- Plans meals, shopping for groceries, preparing and serving food/meals, feeding and clean-up
- Accompanies clients to scheduled appointments and transports clients or running errands for clients
- Assists with toileting, including bedpans, urinals, and commode chairs as necessary
- Other duties as assigned
Compassionate Caregiver
Comfort Keepers
Pensacola, FL
11.2023 - 07.2024
- Personal Care: Assisting with tasks such as bathing, grooming, and dressing, ensuring the comfort and well-being of the individual
- Medication Management: Administering medications as prescribed and keeping track of dosages to maintain proper health routines
- Companionship: Offering emotional support and companionship, reducing feelings of isolation, and enhancing the individual's overall quality of life
- Meal Preparation: Planning and preparing nutritious meals tailored to dietary needs, promoting good health and proper nutrition
- Mobility Assistance: Helping individuals with mobility challenges move around safely, preventing accidents, and promoting physical activity
- Housekeeping: Performing light household chores to maintain a clean and organized living environment
- Transportation: Assisting with transportation to medical appointments, social activities, and other engagements
Receptionist
CSL Plasma
, FL
09.2022 - 12.2022
- Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process
- In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process
- The screening procedures include but are not limited to assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate, and performing health screening procedures such as blood pressure, pulse, weight, temperature
- Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels
- Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma
- This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor
- Ensured that all donor questions are answered timely, accurately and professionally
- Involved in registering applicants and transfer donors based upon completion of appropriate training and operational needs of the center
- Answered the telephone and answered caller's questions or transferred the call to the appropriate staff member
- Maintained alertness and awareness to any reaction a donor may have during or after the pheresis process and notified appropriate staff
- Alerted Group Leader or Supervisor of donor flow issues
- Ensured the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs
- Understood the policies and procedures associated with hyperimmune programs at the center if applicable
- Maintained a clean efficient work environment and ensured sufficient operating supplies and forms were available as needed
- Followed all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures
- Promotes safety in all actions
- Maintains confidentiality of all personnel, donor, and center information
- Cross-trained in other areas to meet the needs of the business
- Perform other job-related duties as assigned
- Must be able to see and speak with customers and observe equipment operation
- Occasionally perform tasks while standing and walking up to 100% of the time
- Reach, bend, kneel, and have a high level of manual dexterity
- Fast-paced environment with frequent interruptions
- Frequently exposed to hazardous chemicals, extreme temperatures, and to bloodborne pathogens
- Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
- Required to work overtime and extended hours to support center operational needs
- Effective skill in performing mathematical calculations
Donor Center Technician
Grifols
01.2022 - 09.2022
- Streamlined donor processing system, reducing wait times
- Analyzed donor data, optimizing center operations
- Enhanced record-keeping, bolstering data integrity and efficiency
- Elevated donor throughput, eliminating system bottlenecks
Nursing Assistant
The Waterford at Carpenters Creek
04.2021 - 10.2021
- Initiated innovative patient interaction protocols, raising care standards
- Optimized treatment outcomes through meticulous analysis of patient care plans
- Enhanced patient records by refining documentation practices
PCA Personal Care Assistant
Bayside Health and Rehabilitation Center
02.2020 - 07.2020
- Administered high-quality personal care at Bayside Health and Rehabilitation Center
- Maintained patient hygiene and comfort
- Managed medication schedules effectively
- Coordinated with healthcare team to optimize patient care
- Enhanced patient morale leading to a increase in recovery speed
- Managed daily care routines, enhancing patient comfort and monitoring health changes
- Increased patient satisfaction through personalized care and attention
- Provided emotional and physical support to patients, aiding in their rehabilitation
- Eagerly engaged with healthcare teams to optimize patient care plans
- Worked alongside nurses to streamline care processes, improving efficiency
- Boosted patient recovery by implementing efficient care techniques
Cashier
Taco Bell
Pensacola, FL
10.2019 - 02.2020
- Enhanced store revenue through effective transaction management & upselling
- Implemented strategies to reduce customer wait times
- Contributed to team exceeding sales targets
Crew Member
Burger King
02.2019 - 12.2019
- Enhanced customer satisfaction by swiftly resolving issues and ensuring order accuracy
- Teamed with staff to streamline workflow, reducing wait times by efficiently managing tasks
- Trained new crew members, fostering a supportive and inclusive work environment
- Eagerly engaged with customers to enhance service experience, boosting repeat visits
- Boosted team efficiency by optimizing task delegation, reducing customer wait times
- Mentored over 10 new staff, promoting a culture of teamwork and respect
Cashier/Customer Service
McDonald's
Pensacola, FL
06.2018 - 02.2019
- Quickly developed new skills, including mastery of restaurant table management
- Refined condiment stocking process, enhancing operations and reducing waste
- Contributed to staff training, fostering teamwork and improving group performance
- Ensured customer satisfaction through stellar service and a clean, organized service area
- Enhanced lobby operations, maintaining cleanliness and efficiency
Education
Associate of Science - Cybersecurity
University of Phoenix
Tempe, AZ06-2025
Medical Assistant
Fortis College
Pensacola 01-2022
High School Diploma -
Pensacola High School
Pensacola 05-2020
Skills
- Network security
- Incident response
- Data analysis
- Regulatory compliance
- Health and wellness
- Mental Health
- Customer communication
- First aid administration
- Classroom management
- Time management
- Team collaboration
- Strong organizational skills
- Professionalism and tact
- Record keeping
- Customer service
- Technical documentation
- Security analytics
- Identity management
- Data encryption
- Malware analysis
- Secure coding
- Cloud security
- End-user training
- Ethical hacking
- Firewall configuration
- Phishing awareness
- Encryption techniques
- Scripting languages
- DDoS prevention
- Medical terminology
- Multitasking and organization
- Behavioral management
- Patient care
- Medication administration
- Dementia care
- EMR / EHR
- Patient advocacy
- Emotional regulation support
- Motor skills development
- Individualized education plan
- Nonverbal communication
- Autism spectrum
- Teaching assistance
- Supervising student activities
- Disability awareness
- Student health and safety
- Psychology
- Electronic Health Records
- Medical Anatomy and Physiology
- MEDICAL OFFICE PROCEDURES
- Electronic Health Records Crisis Management
- Documentation
- Clerical support,
- Biological Science
- Technical troubleshooting
- Typing speed
- Special diet requirements
- Nutrition and wellbeing
Timeline
Substitute School Secretary
Santa Rosa County School District
Current - 04.2025
Substitute Teacher K-12
ESS Education
Current - 04.2025
Substitute Paraprofessional I
Santa Rosa County School District
Current - 04.2025
Substitute Clerical Data III
Santa Rosa County School District
Current - 04.2025
Substitute Teacher
Escambia County School District
Current - 04.2025
Compassionate Caregiver
Comfort Keepers
11.2023 - 07.2024
Direct Support Professional
U.S. Medical Staffing, Inc.
08.2023 - 03.2025
Receptionist
CSL Plasma
09.2022 - 12.2022
Donor Center Technician
Grifols
01.2022 - 09.2022
Nursing Assistant
The Waterford at Carpenters Creek
04.2021 - 10.2021
PCA Personal Care Assistant
Bayside Health and Rehabilitation Center
02.2020 - 07.2020
Cashier
Taco Bell
10.2019 - 02.2020
Crew Member
Burger King
02.2019 - 12.2019
Cashier/Customer Service
McDonald's
06.2018 - 02.2019
Associate of Science - Cybersecurity
University of Phoenix
Medical Assistant
Fortis College
High School Diploma -
Pensacola High School
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