Vriti Nirmal
Parker,CO
Overview
4
4
years of professional experience
Work History
Customer Representative
Home Depot
04.2022 - 08.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked on processing online orders and made sure to check the inventory before confirming online orders.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained energy and enthusiasm in fast-paced environment.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Served customers and followed outlined steps of service.
- Resolved problems, improved operations and provided exceptional service.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Customer Associate
UC Health
03.2019 - 04.2022
- Maintained excellent attendance record, consistently arriving to work on time.
- Served customers and followed outlined steps of service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Identified issues, analyzed information and provided solutions to problems.
- Exceeded goals through effective task prioritization and great work ethic.
- Worked on billing patients based on their insurance benefits and clarifying with the benefits team and processing a detailed summary report to the patients.
Education
Bachelor of Science -
Visvesvariah Technological University
India 05.2009
Skills
- Computer proficiency in MS OFFICE SUITE
- Inbound/outbound call center experience
- Great communication skills
- Customer Understanding including problem solving skills
Timeline
Customer Representative
Home Depot
04.2022 - 08.2023
Customer Associate
UC Health
03.2019 - 04.2022
Bachelor of Science -
Visvesvariah Technological University
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