Vu Quynh An Duong
Westminster,CA
Summary
Dedicated professional with a proven track record at Hmart, excelling in customer service excellence and cash handling expertise. Leveraged time management skills and reliability to enhance customer satisfaction and streamline transactions. Achieved high accuracy levels in cash management, contributing to positive customer feedback and operational efficiency.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail.
Overview
2
2
years of professional experience
Work History
Cashier
Hmart
09.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Boba Barista
Lollicup
03.2022 - 10.2022
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
- Ability to operate POS systems and handle cash transactions.
- Resolved customer complaints professionally, fostering positive relationships and maintaining brand reputation.
- Provided personalized recommendations based on customer preferences or allergies, enhancing the overall experience.
Cashier
Carrot & Daikon Banh Mi
06.2021 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Associate of Arts - Humanities
Irvine Valley College
Irvine, CA06-2026
Skills
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
- Cash register systems
- Cash handling expertise
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Cashier
Hmart
09.2022 - 01.2023
Boba Barista
Lollicup
03.2022 - 10.2022
Cashier
Carrot & Daikon Banh Mi
06.2021 - 08.2022
Associate of Arts - Humanities
Irvine Valley College
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